Senior Field Service Engineer - Water & Sewage Systems

Professional Personnel Management Ltd

New Jersey

Presencial

USD 56.000 - 72.000

Jornada completa

Hace 8 días

Una candidatura completa en un minuto

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Descripción de la vacante

Professional Personnel Management Ltd. is seeking a Senior Service Engineer to act as the technical lead for the service team, overseeing on-site support and field assignments across sewage treatment and water pumping systems.

You will diagnose faults, supervise maintenance, and deliver costed recommendations. You will mentor trainees, develop documentation, and ensure safety and quality in every task while promoting our products and services.

Formación

Knowledge of package sewage treatment plants, pump stations, rainwater harvesting systems and associated equipment.
At least five years' mechanical and electrical experience.
SSSTS or SMSTS certification.
Technically minded with strong problem‑solving and analytical skills.
Able to price and quote jobs and communicate with customers.
Willing to travel within the UK and participate in on‑call rota.
Excellent time management and ability to work unsupervised.

Responsabilidades

Provide technical support and advice to customers, colleagues and engineers on site, including daily phone support and resolving escalated technical issues.
Carry out fault diagnosis, repair, maintenance and commissioning on sewage treatment and water pumping systems, covering electrical and mechanical equipment.
Complete pre-service inspections and define what is needed to bring systems up to a serviceable standard.
Produce detailed service reports with costed technical recommendations.
Quote additional work identified in the field and refer more complex opportunities to the sales team.
Produce RAMS and order sheets.
Train and coach trainee and service engineers, and take responsibility for quality of the service team's work.
Help develop technical documentation, manuals and service procedures.
Ensure all work is completed safely, efficiently and in line with policies and health & safety requirements.
Build strong customer relationships and promote WCI's products and services.
Respond to emergency breakdowns and customer call-outs as part of the on-call rota.