Senior Field Service Engineer – Remote UK

Vanderlande Industries Inc; United States; Remote; USD 56,000 - 80,000; Full time

Benefits offered by this job

224 Hours holiday (28 days)

Medical Cover & Pension

Wellbeing membership with GP access

Cycle to work scheme

Childcare salary sacrifice

Internal recognition platform

Job summary

Vanderlande is seeking a Senior Field Service Engineer to join our Mobile Service Team for the UK. The role focuses on delivering technical expertise across electro-mechanical MHE systems, providing tele-support and on-site resolution, and building strong customer relationships in a remote UK setup.

The successful candidate will lead fault-finding, coordinate maintenance activities, monitor system performance, and ensure safety compliance while developing our service delivery capabilities across

Qualifications

• City & Guilds / NVQ Level 3+ in maintenance mechanical/electrical.
• Strong knowledge of electro-mechanical systems and controls, including fault-finding and maintenance.
• MS Office proficiency is essential.
• Maximo CMMS experience desirable.
• PLCs and FSCs familiarity advantageous.
• Excellent communication to build trust with customers and stakeholders.
• Strong organisational skills and prioritisation in a dynamic environment.
• Commitment to continuous improvement.

Responsibilities

• Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
• Coordinate operational fault correction activities on MHE in collaboration with operations managers.
• Review and monitor system performance daily, identify root causes and analyse problems to prevent recurrence.
• Maintain accurate documentation and ensure compliance with site Health & Safety regulations.
• Take full accountability for Planned Preventive Maintenance (PPM) activities.
• Participate in performance improvement programmes and technical training initiatives.
• Build and maintain effective customer relationships with primary contractors.
• Foster collaborative relationships with subcontractors and internal teams.
• Continuously improve technical and soft skills and adopt best practices.

Skills

Electro-mech systems

Fault-finding

MS Office

PLCs/FSCs

Communication

Organisation

Continuous improvement

Education

NVQ/City & Guilds Level 3+

Tools

Maximo CMMS

Job description

Vanderlande is seeking a Senior Field Service Engineer to join our Mobile Service Team for the UK. The role focuses on delivering technical expertise across electro-mechanical MHE systems, providing tele-support and on-site resolution, and building strong customer relationships in a remote UK setup.

The successful candidate will lead fault-finding, coordinate maintenance activities, monitor system performance, and ensure safety compliance while developing our service delivery capabilities across