Senior Field Service Engineer – Navy Facilities Lead

AMERICAN SYSTEMS; Plano (TX); Presencial; USD 110 000 - 176 000; Tempo integral

Resumo da oferta

AMERICAN SYSTEMS, a 100% employee-owned federal contractor, seeks a Field Service Engineer, Lead to support a high-visibility U.S. Navy program.

You will serve as the senior technical resource for Navy fixed and expeditionary facilities, leading field maintenance, deployment, and sustainment activities. Requirements include active TS clearance, a Bachelor's degree and 12+ years supporting Navy MILCON, plus ability to travel 25%+ (including international).

Qualificações

• Active Top Secret (TS) security clearance required.
• Bachelor's degree or an equivalent combination of education, training, and relevant experience.
• At least 12 years of experience supporting U.S. Navy MILCON and maintaining fixed and expeditionary facilities.
• Experience serving as a lead or senior technical resource for complex field service, maintenance, installation, or repair activities.
• Experience deploying, setting up, testing, and tearing down U.S. Navy expeditionary shelters.
• Experience troubleshooting, diagnosing, repairing, and resolving outages affecting complex systems.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability and willingness to travel more than 25%, including internationally.
• Familiarity with CINCH IDS security systems.
• HVAC training and certification.
• Diesel engine maintenance experience.
• Experience setting up remote satellite systems and acquiring signals.

Responsabilidades

• Serve as the lead technical resource for field support activities involving Navy fixed and expeditionary facilities, shelters, and associated systems.
• Provide advanced and second-tier technical support to field engineers, technicians, and government customers.
• Lead the installation, deployment, setup, configuration, testing, maintenance, and teardown of expeditionary facilities and shelter systems.
• Perform and coordinate scheduled, preventive, corrective, and unscheduled maintenance activities.
• Respond to Fleet trouble calls, including time-sensitive requests, to diagnose and resolve system failures and outages.
• Apply advanced diagnostic techniques to identify root causes, recommend corrective actions, and modify or adapt systems to meet customer requirements.
• Provide technical guidance on system installation, operation, configuration, customization, and maintenance.
• Train customers and field personnel on the operation, maintenance, and technical capabilities of supported systems.
• Coordinate field service priorities and maintenance activities with government customers, program leadership, engineers, and technicians.
• Partner with engineering and development teams to address recurring issues and improve system reliability.
• Help identify facility requirements and support government customers with budget planning.
• Travel frequently to customer locations, including overseas sites, to provide hands-on field support.

Conhecimentos

Active TS clearance

Lead/senior resource

Travel 25%+

Excel proficiency

Field service troubleshooting

Installation/deployment experience

Navy field operations

Formação académica

Bachelor's degree or equivalent

12+ years Navy MILCON experience

Ferramentas

CINCH IDS security systems

Descrição da oferta de emprego

AMERICAN SYSTEMS, a 100% employee-owned federal contractor, seeks a Field Service Engineer, Lead to support a high-visibility U.S. Navy program.

You will serve as the senior technical resource for Navy fixed and expeditionary facilities, leading field maintenance, deployment, and sustainment activities. Requirements include active TS clearance, a Bachelor's degree and 12+ years supporting Navy MILCON, plus ability to travel 25%+ (including international).