Senior Field Service Engineer

Saab, Inc.; Village of East Syracuse (NY); On-site; USD 90,000 - 113,000; Full time

Job summary

An established industry player is on the lookout for a Senior Field Engineer to join their dynamic team. This role involves deploying and maintaining sophisticated radar and command systems in diverse environments. With extensive travel required, you'll be at the forefront of defense technology, solving complex issues and training fellow engineers and customers. The position offers a competitive salary and a comprehensive benefits package, making it an exciting opportunity for those passionate about technology and mission success.

Benefits

Medical, Vision and Dental Insurance

Paid Time Off

401(k) with Immediate Vesting

Tuition Assistance

Student Loan Assistance

Wellness Account

Employee Stock Purchase Program

Qualifications

• 5+ years of experience in radar, C2 systems, or weapon systems.
• Must have U.S. DoD SECRET Clearance or previously held one.

Responsibilities

• Diagnose and troubleshoot complex systems using manuals and schematics.
• Deliver training to customers on operations and maintenance.

Skills

Technical Problem-Solving Skills

Training Skills

Analytical Thinking

Troubleshooting

Education

BA/BS in Engineering

MS in Engineering

Tools

DMM

Oscilloscope

Job description

Job Description:

Saab is seeking a highly motivated Senior Field Engineers with a broad technical background and experience in deploying, maintaining, and troubleshooting radar, command and control (C2) systems, or weapons systems in dynamic environments worldwide. This hands-on role requires extensive travel on short notice, with assignments that may exceed two weeks. Candidates must be able to work effectively in demanding operational settings.

The ideal candidate has strong technical problem-solving skills, a desire to help others, and is comfortable training fellow engineers and customers in both formal and on-the-job settings. This position offers the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.

Responsibilities include:

• Diagnoses, troubleshoots, repairs and debugs complex systems utilizing manuals, schematics, and reach back support for various electro/mechanical issues that may arrive within the system.
• Performs software installations at site and support data collection events for analysis.
• Troubleshoots and resolves complex issues independently or in collaboration with others.
• Responds to situations where first-line technicians have failed to isolate or fix problems in malfunctioning equipment or software.
• Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering.
• Acts as the main interface with customers while at site.
• Support other company functional areas such as customer installation and training.
• Deliver training to customers on operations and maintenance of Saab products.

Compensation Range: $90,000- $112,500

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

• BA/ BS degree in an engineering discipline
• 5+ years of experience (4+ years if MS degree)
• OR 8+ years of relevant military in radar, C2 systems, or weapon systems.
• Must have U.S. DoD SECRET Clearance or have previously held one.
• Must be capable of lifting and removing/replacing components weighing up to 50 pounds or more.

Desired Skills and Experience:

• Experience working with radar, C2 systems, or weapon systems or other complex electrical systems.
• Ability to independently perform system troubleshooting and maintenance using existing procedures and resolve complex issues.
• Ability to perform system troubleshooting and maintenance beyond the scope of written procedures.
• Effectively use problem solving skills and analytical thinking.
• Ability to use common diagnostic test equipment such as DMM and oscilloscope.
• Ability to identify degraded system performance and recommend methods for improvement.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Benefits:

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:

• Medical, vision and dental insurance for employees and dependents

• Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability

• 401(k) with immediate vesting on employer match

• Tuition assistance

• Student loan assistance

• Wellness account, Care.com subscription and employee assistance programs

• Employee stock purchase program with employer match

About Us:

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.