Senior Field Service Controls Technician - Remote & Travel

Munters; Virginia, Northern (IL, KY); Hybrid; USD 94,000 - 104,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous PTO

401(k) with employer matching

Flexible work environment

Tuition reimbursement

Job summary

Munters Corporation is seeking a Senior Field Service Controls Technician to support data center cooling systems remotely with travel to customer sites. You will troubleshoot HVAC and controls issues, adjust program logic and HMIs, and collaborate with Field Service, Engineering, and R&D teams to resolve field challenges.

The role emphasizes hands-on diagnostics, on-site support, and ongoing involvement in product development and continuous improvement initiatives.

Qualifications

• Strong experience troubleshooting HVAC equipment and controls systems.
• Knowledge of HVAC components including compressors, valves, fans, and heat exchangers.
• Ability to troubleshoot electrical, mechanical, and controls-related issues.
• Strong communication and problem-solving skills.
• Ability to travel to customer sites as needed.

Responsibilities

• Travel to customer jobsites to troubleshoot complex HVAC, controls, and equipment issues.
• Provide advanced technical support to Field Service Technicians by phone and onsite.
• Troubleshoot and make minor adjustments to controls programs, HMI systems, and graphical interfaces.
• Support new product development and prototype testing at Munters facilities.
• Work with Engineering and R&D to identify design improvements and resolve field issues.
• Participate in Kaizen and cross-functional improvement initiatives.
• Support cost reduction and continuous improvement through the ECO process.
• Assist with prototype builds and provide feedback to engineering and design teams.
• Serve as a technical resource for Field Service and other internal teams.

Skills

HVAC troubleshooting

Electrical/controls troubleshooting

Communication & problem-solving

Travel readiness

3D CAD experience

ERP/MRP awareness

Mechanical engineering background

Education

Mechanical Engineering degree

Tools

3D CAD

ERP/MRP systems

Job description

Munters Corporation is seeking a Senior Field Service Controls Technician to support data center cooling systems remotely with travel to customer sites. You will troubleshoot HVAC and controls issues, adjust program logic and HMIs, and collaborate with Field Service, Engineering, and R&D teams to resolve field challenges.

The role emphasizes hands-on diagnostics, on-site support, and ongoing involvement in product development and continuous improvement initiatives.