Senior Field Service Controls Tech – Remote DC Cooling

Munters Corporation (MUS); Daleville (VA); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off

Job summary

Munters Corporation is seeking a Senior Field Service Controls Technician to diagnose and resolve complex HVAC and controls issues at customer sites, with travel required. You will collaborate with Field Service, Engineering, R&D, and customers to ensure data center cooling systems run reliably.

The role emphasizes hands-on troubleshooting, feedback to design teams, and participation in Kaizen initiatives, with opportunities to influence product development and process improvements.

Qualifications

• Strong experience troubleshooting HVAC equipment and controls systems.
• Knowledge of HVAC components including compressors, valves, fans, and heat exchangers.
• Ability to troubleshoot electrical, mechanical, and controls-related issues.
• Strong communication and problem-solving skills.
• Ability to travel to customer sites as needed.
• Experience with 3D CAD, ERP/MRP systems, or complex mechanical assemblies is a plus.
• Mechanical Engineering degree preferred.

Responsibilities

• Travel to customer jobsites to troubleshoot complex HVAC, controls, and equipment issues.
• Provide advanced technical support to Field Service Technicians by phone and onsite.
• Troubleshoot and make minor adjustments to controls programs, HMI systems, and graphical interfaces.
• Support new product development and prototype testing at Munters facilities.
• Work with Engineering and R&D to identify design improvements and resolve field issues.
• Participate in Kaizen and cross-functional improvement initiatives.
• Support cost reduction and continuous improvement through the ECO process.
• Assist with prototype builds and provide feedback to engineering and design teams.
• Serve as a technical resource for Field Service and other internal teams.

Skills

HVAC troubleshooting

Controls systems

Electrical troubleshooting

Communication skills

Independent with teamwork

Travel willingness

CAD/ERP/MRP exposure

Mechanical engineering degree

3D CAD experience

Education

Mechanical Engineering degree

Tools

3D CAD

ERP/MRP systems

Job description

Munters Corporation is seeking a Senior Field Service Controls Technician to diagnose and resolve complex HVAC and controls issues at customer sites, with travel required. You will collaborate with Field Service, Engineering, R&D, and customers to ensure data center cooling systems run reliably.

The role emphasizes hands-on troubleshooting, feedback to design teams, and participation in Kaizen initiatives, with opportunities to influence product development and process improvements.