Senior Field Performance Partner, AI

1Password; United States; Hybrid; USD 127,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Equity grant

Job summary

1Password is seeking a Senior Field Performance Partner to drive GTM performance across the US and Canada in a hybrid role. You will diagnose gaps, prescribe development plans, and activate data- and AI-driven coaching.

You’ll own the end-to-end improvement cycle, establish rhythmic reviews with managers, and measure impact. This role emphasizes practical coaching over training with scalable AI tools.

Qualifications

• 7+ years in B2B technology GTM with channel or partner focus.
• Experience carrying quotas and leading frontline GTM teams.
• Diagnose performance gaps and translate insights into actionable plans.
• Fluency with AI-enabled coaching, dashboards, and performance signals.

Responsibilities

• Own the end-to-end performance improvement cycle for frontline managers and teams.
• Establish a consistent operating rhythm with managers, using data-informed insights.
• Combine business results, behavioral data, and AI coaching to identify gaps and plans.
• Create focused enablement plans with AI-assisted practice and feedback.
• Coach managers to reinforce key skills, products, messaging, and partner motions.
• Collaborate across Enablement, Revenue Ops, GTM Engineering to marshal resources.

Skills

GTM strategy & execution

Channel GTM

Quota carrying

Data-driven coaching

MEDDPICC

AI-enabled coaching

Hyperbound

Tools

Hyperbound

Job description

the company is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About the company

At the company, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust the company to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Go To Market (GTM) Performance & Strategy team helps teams turn strategy into consistent execution through targeted coaching, practice, and performance improvement. As a Senior Field Performance Partner, you’ll work with frontline Sales and Channel leaders across US and Canada to diagnose performance gaps, build focused development plans, and use data and AI to help teams improve. Your work will help the company’s go-to-market organization perform at its best while advancing our mission to enable a safe, productive digital future.

This is not a traditional enablement role. We don’t believe more training is always the answer. We believe enablement should start with the performance problem, use data and AI to understand what’s happening, and apply the most targeted intervention possible.

You’ll independently own the performance improvement cycle for the teams you support: diagnose → prescribe → activate → reinforce → measure → adjust.

You’ll combine business results, AI-generated coaching insights, field observations, and manager input to identify where teams and individuals need support. You’ll turn those insights into focused enablement plans, use AI to scale individualized practice and coaching, help managers reinforce the right behaviors, and measure whether performance actually changed.

As the company continues to scale our partner-led GTM motion, you’ll also help make channel execution part of how our field operates every day. Rather than treating channel as a separate motion or specialist skill, you’ll help managers and teams build the behaviors needed to effectively identify, engage, and sell with partners as part of their everyday work.

Your job isn’t to keep people busy with enablement. It’s to help them perform better.

How we’re using AI today

Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.

Expectations of this role

This is a hybrid role. You will be expected to work from the company's Toronto/Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.

What we're looking for:

• 7+ years of experience in a Business-to-Business (B2B) technology go-to-market (GTM) organization across Sales, Customer Success, Solutions Engineering, BDR, Enablement, frontline leadership, or a combination of these areas.
• Experience working in a channel or partner-led GTM environment, with practical knowledge of selling with and through resellers, MSPs, distributors, and other channel partners, including partner engagement, account mapping, co-selling, and partner-led growth.
• Experience carrying a quota, leading a frontline GTM team, or directly coaching customer-facing teams strongly preferred.
• Strong business and analytical judgment, with the ability to diagnose performance challenges, identify root causes, and translate insights into practical, measurable plans that improve skills, behaviors, and business outcomes.
• Understanding of sales methodologies such as MEDDPICC and their application in coaching, enablement, or field execution.
• Credibility with frontline GTM leaders and the ability to operate independently as a coach, advisor, and constructive challenger.
• Curiosity and fluency with AI, with experience using automation, dashboards, and performance signals to make coaching and development more individualized, scalable, and measurable.
• A bias toward action and a commitment to experimentation, measurement, and continuous improvement.
• Understanding of how selling practices and customer needs vary across the US and Canadian markets.

What you can expect:

• Own the end-to-end performance improvement cycle for the frontline managers and teams you support: diagnose, prescribe, activate, reinforce, measure, and adjust.
• Establish a consistent operating rhythm with managers, bringing data-informed insights and recommendations about where their coaching can have the greatest impact.
• Combine business results, behavioral data, AI-generated coaching insights, field observations, and manager input to identify performance gaps and create focused development plans.
• Create strategic enablement plans that address root causes and become part of the team’s day-to-day work.
• Use AI-powered role-play, practice, feedback loops, manager coaching, live learning, and tools such as Hyperbound to support individualized development at scale.
• Help managers reinforce key skills, products, messaging, partner motions, and GTM priorities through ongoing coaching and team practice.
• Partner across Technical Enablement, Revenue Operations, Go-to-Market Engineering, and other teams to bring the right resources into identified performance challenges.
• Facilitate workshops, webinars, and other learning experiences when appropriate, while enabling managers to lead reinforcement with their teams.
• Measure whether interventions are changing behavior and improving outcomes, and share recurring performance patterns and field feedback with cross-functional partners.

USA-based roles only: The annual base salary for this role is between $127,000 USD and $170,000 USD, and is commission-eligible. This role is also eligible for immediate participation in the company's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $114,000 CAD and $152,500 CAD and is commission-eligible. This role is also eligible for immediate participation in the company’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At the company, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our culture

At the company, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with