Senior Staff GTM Communications Manager

1Password LLC; United States; Hybrid; USD 162,000 - 235,000; Full time

Benefits offered by this job

Benefits program

Equity grant

Generous paid time off

Job summary

1Password LLC in North America is hiring a Go-To-Market Communications Lead to turn company priorities into clear narratives for a global customer-facing organization. The role owns core channels, monthly all-hands, SKO programming, and onboarding experiences.

You’ll partner with GTM leadership and cross-functional teams to craft messages, drive alignment, and enable faster, clearer decisions. This hybrid role can work from our Austin, TX or Toronto, ON offices.

Qualifications

• 8+ years of experience in GTM communications, executive communications, sales or revenue enablement, or related field.
• Exceptional writing, storytelling, and communication skills.
• Experience partnering with senior executives on high-impact presentations and talking points.
• Experience leading communications for large-scale GTM forums (e.g., Sales Kickoff, onboarding).
• Strong understanding of B2B SaaS organizations and partner/reseller ecosystems.
• Strong facilitation and presentation skills, including coaching senior presenters.
• Bonus: experience with Product Management and Product Marketing alignment.

Responsibilities

• Own strategy, narrative, and delivery of core GTM communications channels with GTM leadership.
• Translate company and product priorities into tailored communications for different audiences.
• Lead monthly global GTM all-hands and content development.
• Own weekly GTM newsletter and short-form video updates.
• Partner with executives and cross-functional leaders to craft high-impact messaging.
• Lead GTM sessions for Sales Kickoff and onboarding, including design and rehearsal.
• Oversee GTM curriculum for live onboarding and iterate based on feedback.

Skills

GTM communications

Executive communications

Sales enablement

Strategic communications

Presentations

B2B SaaS understanding

Facilitation

Job description

the company is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About the company

At the company, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust the company to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As part of the Go To Market (GTM) Performance & Strategy team, you’ll turn company, product, market, and GTM priorities into clear narratives and high-impact communications for a global customer-facing organization. You’ll own core communications channels and key live experiences—including monthly all-hands, Sales Kickoff (SKO) programming, and new hire onboarding—helping teams understand what matters, why it matters, and how to act.

Your work will support the company’s mission to enable a safer, simpler digital future by strengthening clarity, alignment, and execution across the business. Reporting into the Sr Dir, Sales Performance & Strategy, this hybrid role is based in Austin, TX or Toronto, ON.

How we’re using AI today

Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.

Expectations of this roleThis is a hybrid role. You will be expected to work from the company's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.

Note: All go-to market roles will have an in-person onboarding in Toronto.

What we’re looking for:

• Required: 8+ years of experience in Go To Market (GTM) communications, executive communications, sales or revenue enablement, strategic communications, or a related field.

• Exceptional writing, storytelling, and communication skills, with the ability to translate complex business and product strategies into clear, compelling narratives.

• Experience partnering directly with senior executives on high-impact presentations, talking points, and organization-wide communications.

• Experience leading communications and programming for large-scale GTM forums such as Sales Kickoff, new hire onboarding, leadership meetings, or similar events.

• Strong understanding of Business-to-Business Software as a Service (B2B SaaS) organizations, including how partners, resellers, distributors, and service providers contribute to a go-to-market motion.

• Strong facilitation and presentation skills, including experience preparing and coaching senior presenters.

Bonus points for:

• Experience partnering with Product Management and Product Marketing to translate product strategy and positioning for customer-facing audiences, along with strong editorial judgment and operational rigor.

What you can expect:

• Own the strategy, narrative, editorial rhythm, and delivery of core GTM communications channels in partnership with GTM leadership.

• Translate company, product, market, channel, and GTM priorities into relevant communications tailored to different audiences.

• Lead monthly global GTM all-hands, including agenda and narrative development, content curation, presenter preparation, presentation development, and facilitation.

• Own the weekly GTM newsletter and short-form video update, synthesizing inputs, supporting message development, and maintaining a clear communications archive.

• Partner with executive and cross-functional leaders—including Product Management, Product Marketing, Channel, and Workplace Experience—to develop high-impact messaging.

• Lead the GTM communications and role-based breakout experience for Sales Kickoff, including session design, materials, presenter preparation, rehearsals, and speaker coaching.

• Own the GTM curriculum and facilitation for live new hire onboarding, using participant feedback and changing priorities to improve the experience over time.

USA-based roles only: The annual base salary for this role is between $162,000 USD and $235,000 USD, and is commission-eligible. This role is also eligible for immediate participation in the company's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $155,000 CAD and $225,000 CAD and is commission-eligible. This role is also eligible for immediate participation in the company’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At the company, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our cultureAt the company, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, the company is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How we work with AIWe are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at the company.

This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means