Field Operations Manager — HVAC & Plumbing

2240 Service Experts Heating & AC LLC; Hillsborough Township (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Top Pay with incentives

PTO 24 paid days in first year

29 paid days after year 2

Medical, Dental & Vision Insurance

401(k) with company match

Company-paid Life Insurance

Disability insurance

Job summary

Service Experts Heating & AC LLC is seeking an Operations Manager in Hillsborough Township, NJ to develop, support, and manage HVAC and Plumbing teams. The role requires NJ Plumbing and HVAC Master licenses and reports to the General Manager.

Location: 178 US-206, Hillsborough Township, NJ 08844. Responsibilities include overseeing daily operations, coordinating service and scheduling, ensuring top-tier customer service, and driving departmental profitability.

Qualifications

• New Jersey Plumbing and HVAC Master licenses required.

Responsibilities

• Schedules, directs and provides technical support for technicians to meet service demands and customers' expectations.
• Supervises and directs the technicians to perform repair, replacement, installation and other duties to ensure customer satisfaction.
• Reviews technician's work to ensure quality meets standards, safety, and productivity goals.
• Conducts training and performance evaluations for technicians; maintains safety and quality procedures.
• Monitors and coordinates with dispatch for scheduling by skill level and availability; tracks project information and hours.
• Develops and monitors departmental budgets and profitability; ensures timely cash flow.

Skills

NJ Plumbing Master license

HVAC Master license

Job description

Service Experts Heating & AC LLC is seeking an Operations Manager in Hillsborough Township, NJ to develop, support, and manage HVAC and Plumbing teams. The role requires NJ Plumbing and HVAC Master licenses and reports to the General Manager.

Location: 178 US-206, Hillsborough Township, NJ 08844. Responsibilities include overseeing daily operations, coordinating service and scheduling, ensuring top-tier customer service, and driving departmental profitability.