Senior Field Operations Lead — NYC Custodian

Throne Labs; New York (NY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Equity

401(k) Plan

PTO

Paid Sick Leave

Paid Parental Leave

EAP and Discounts

Disability Insurance

Life Insurance

Job summary

Throne Labs is seeking a Lead Custodian (Senior Operations Specialist) for our NYC market. This hands-on role supports growth, with responsibilities ranging from cleaning and restocking to leadership of the field team. You will work early mornings, evenings, weekends, and holidays, reporting to the Technical Operations Manager.

The hourly rate is $30.00/hour. This full-time position includes a benefits package and stock options.

Qualifications

• At least 3 years of relevant work experience.
• Valid driver’s license with a clean driving record and at least 2 years of driving experience.
• Comfortable with outdoor, fast-paced environments and physical work (up to 50 pounds).
• Willingness to complete background and driver screening as required.

Responsibilities

• Take ownership of a full route, site, or recurring set of work with limited oversight.
• Troubleshoot common issues across Throne's systems using data and observation.
• Direct and prioritize workload within a shift.
• Assist in restocking, maintenance, and minor technical tickets.
• Train and onboard new Field Team Members and uphold service standards.
• Communicate trends and improvement opportunities to market managers and Throne leadership.
• Document all work accurately in real time using mobile apps.
• Safely operate a company vehicle between Throne locations.

Skills

Organized

Detail-oriented

Field leadership

Safety-conscious

Tools

Google Workspace

Slack

Job description

Throne Labs is seeking a Lead Custodian (Senior Operations Specialist) for our NYC market. This hands-on role supports growth, with responsibilities ranging from cleaning and restocking to leadership of the field team. You will work early mornings, evenings, weekends, and holidays, reporting to the Technical Operations Manager.

The hourly rate is $30.00/hour. This full-time position includes a benefits package and stock options.