Senior Field GEOINT IT Specialist – Europe

QBE Federal; Virginia; On-site; USD 101,000 - 134,000; Full time

Benefits offered by this job

Health coverage

401(k) match

PTO & training support

Job summary

QBE, LLC is seeking an SME Field Service Representative in Wiesbaden, Germany to provide hands-on, on-site GEOINT support for an Army intelligence unit. You will deploy, maintain, train users, and lead junior staff while coordinating with vendors and management on-site.

Requires TS/SCI, NATO TES A eligibility, and DoD-compliant host-nation status. The role involves independent field work and collaboration with a multinational team.

Qualifications

• 5+ years of field and user support experience.
• Bachelor's degree or equivalent experience.
• SME-level user support experience and ability to work independently in the field.
• Certifications: ITIL Foundation and CompTIA Security+.
• Cyber certification: DoWM 8140.03 baseline certification and CE certification before privileged access.
• Host-nation status: Must qualify for TES A accreditation under NATO SOFA; résumé must show 10 years of work history with dates.

Responsibilities

• Be the first call for users and solve issues in person, by phone, or electronically.
• Monitor daily performance of computer systems.
• Set up equipment including cabling, OS and software.
• Identify root causes through diagnostics and manuals.
• Train users and create training materials and procedures.
• Escalate major hardware/software problems to vendors.

Skills

Field support

User support

Independent worker

Technical training

Education

Bachelor's degree

Tools

ITIL Foundation

CompTIA Security+

DoD 8140 baseline

CE certification

Job description

QBE, LLC is seeking an SME Field Service Representative in Wiesbaden, Germany to provide hands-on, on-site GEOINT support for an Army intelligence unit. You will deploy, maintain, train users, and lead junior staff while coordinating with vendors and management on-site.

Requires TS/SCI, NATO TES A eligibility, and DoD-compliant host-nation status. The role involves independent field work and collaboration with a multinational team.