Senior Fiber Technician & Network Mentor

Optimum Communications Inc.; Parkersburg (WV); On-site; USD 42,000 - 56,000; Full time

Job summary

Optimum Communications Inc. in Parkersburg, WV is seeking a Maintenance Tech III to repair and maintain fiber and coax networks serving residential and business customers.

You will support headend electronics and infrastructure, troubleshooting from the headend to customer devices to ensure service reliability. The role requires a valid driver's license, DOT medical/ CDL where applicable, and FTTH/RFOG expertise with tools like AGORA, Netwin and Net-Q.

Qualifications

• High school diploma or equivalent.
• Must possess and maintain a valid driver's license in good standing within the state of current residence.
• Ability to obtain current DOT medical card and valid CDL where applicable; must comply with all DOT requirements.
• Qualified to obtain all necessary licenses required by the state in which installed/serviced.
• Ability to comprehend and operate testing equipment (e.g., signal level meters, ohm meters).
• BDS & BTS certification preferred.
• Fiber repair and troubleshooting experience.
• In-depth knowledge of FTTH & RFOG Architecture, including the Rolt, Backhaul and distribution of plant.
• Able to utilize FTTH network tools AGORA, Netwin, Net-Q.
• Experience with ISP or 'Hot Hands' for ISP.
• Experience and/or knowledge of OSP Construction tasks.
• Activity Analysis of physical demands will be provided with offer.

Responsibilities

• Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing networks from the headend to customer devices.
• Maintains a unity gain network.
• Fulfills FCC-required network tests.
• Performs all duties of Maintenance Tech I and II as necessary.
• Troubleshoots and repairs distribution network from headend to customer devices.
• Maintains network integrity through preventive maintenance.
• Build, Troubleshoot, and repair FTTH & RFOG networks.
• Resolves issues at installation and on service calls.
• Coordinate with Design, construction, ISP, NOC/ROC to resolve escalated issues.

Skills

Fiber repair

Troubleshooting

FTTH/RFOG

AGORA

Netwin

Net-Q

Education

High school diploma or equivalent

Tools

AGORA

Netwin

Net-Q

Job description

Optimum Communications Inc. in Parkersburg, WV is seeking a Maintenance Tech III to repair and maintain fiber and coax networks serving residential and business customers.

You will support headend electronics and infrastructure, troubleshooting from the headend to customer devices to ensure service reliability. The role requires a valid driver's license, DOT medical/ CDL where applicable, and FTTH/RFOG expertise with tools like AGORA, Netwin and Net-Q.