Senior Facility Manager

Colliers International; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Facilities Manager to lead strategic operations within their Facilities as a Service Program. This dynamic role involves overseeing maintenance, vendor management, and technology integration across a national portfolio. You will play a crucial role in ensuring compliance, optimizing costs, and enhancing service standards while collaborating with senior leadership and key stakeholders. This position offers a unique opportunity to drive program growth and implement innovative solutions in a supportive and enterprising environment. If you are passionate about facilities management and ready to make an impact, this position is for you.

Benefits

Health Benefits

Vacation Plan

401K

Qualifications

• 7+ years in facilities management or commercial buildings.
• Proficient in maintenance tracking software and project management.

Responsibilities

• Lead facilities management team and oversee maintenance programs.
• Manage vendor relationships and ensure compliance with service standards.

Skills

Interpersonal Relationship Skills

Customer Service

Project Management

Negotiation Skills

Education

Bachelor's Degree in Facilities Management

Business Administration

Tools

CMMS Software

Microsoft Office Suite

Job description

locations Atlanta, Georgia, United States of America

time type Full time

posted on Posted 3 Days Ago

job requisition id JR15417

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

The Senior Facilities Manager is responsible for the overall leadership, strategic direction, and operational oversight of the Licensee Facilities as a Service Program. This role ensures the successful coordination of preventive and reactive maintenance, vendor management, process implementation, technology integration, and data reporting across a national portfolio of retail food and beverage locations. This role oversees a team dedicated to executing maintenance programs, ensuring compliance, optimizing costs, and upholding service standards.

This position is based in Atlanta, Georgia (Midtown) and reports directly to senior leadership within Colliers Facility Solutions as the primary point of contact for key client stakeholders.

Key Responsibilities

1. Program Leadership and Oversight:
   • Provide strategic direction and leadership to the entire facilities management team, ensuring alignment with client objectives.
   • Oversee the execution of preventive and reactive maintenance programs, ensuring compliance with service-level expectations (SLEs).
   • Establish and enforce standardized processes and best practices across all functional areas of the program.
   • Monitor team performance, set goals, and conduct regular business reviews with internal teams and clients.
2. Technology and Data-Driven Decision Making:
   • Oversee the implementation and optimization of CMMS software to streamline work order tracking and vendor coordination.
   • Ensure data accuracy and consistency across reporting platforms, providing actionable insights.
   • Develop predictive analytics models to optimize maintenance scheduling and resource allocation.
3. Vendor and Licensee Relationship Management:
   • Serve as the primary liaison between the client, licensees, and vendors for issue resolution.
   • Establish and maintain strong relationships with service providers, tracking performance and adherence to SLEs.
   • Work with licensees to gain approvals on maintenance proposals and coordinate service execution.
   • Identify opportunities for vendor consolidation and cost-saving initiatives.
4. Compliance, Safety, and Risk Management:
   • Track and report on preventive maintenance program compliance, identifying areas for improvement.
   • Support the development of corrective action plans for non-compliant locations.
   • Develop risk mitigation strategies to minimize downtime and improve operational resilience.
5. Stakeholder Communication and Program Growth:
   • Serve as the primary point of contact for executive leadership and client stakeholders, providing regular updates on program performance.
   • Develop and present business reviews on KPIs, financial metrics, and operational successes.
   • Identify and execute program expansion opportunities, onboarding new licensees and implementing scalable maintenance solutions.
   • Collaborate with senior leadership to explore new service offerings and strategic partnerships.

Qualifications and Requirements

1. Bachelor's degree in facilities management, business administration, or a related field (preferred).
2. Seven or more years professional experience in facilities management, construction management, or commercial buildings.
3. Prior experience leading/managing direct reports.
4. Excellent interpersonal relationship skills, with strong attention to high standards of customer service and negotiating sensitive management issues.
5. Ability to handle multiple projects and deadlines in a fast-paced environment.
6. Proficiency in maintenance tracking software and Microsoft Office Suite.
7. Willingness to travel within an assigned region as needed.

Competitive salary including a full range of health benefits, vacation plan, 401K and other benefits are available.

Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.