Senior Facilities & Vendor Performance Leader

Option Care; Northern (KY); Hybrid; USD 100,000 - 167,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with Company Match

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

MyFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health is seeking a Sr. Facilities Manager to own the reactive and program R&M vendor network across a multi-site portfolio. You will manage the CMMS as the system of record, drive cost controls, and lead emergency management with operations, finance, and clinical partners.

You will develop scopes of work for recurring programs, oversee budgets, and provide executive reporting on performance, spend, and risk. This role involves travel up to 25% and hybrid work options.

Qualifications

• 7+ years of progressive facilities management experience, including vendor management, CMMS administration, and budget ownership across a multi-site portfolio.
• Hands-on CMMS experience (work order, asset, vendor, and invoice management), including reporting and dashboard development.
• Strong analytical skills with advanced Excel and the ability to translate spend data into actionable decisions.
• Proven financial accountability for a maintenance or R&M budget, including forecasting and variance management.
• Experience leading emergency response and business continuity for multi-site facilities.
• Experience writing and managing scopes of work, service-level expectations, and contracts for recurring programs (e.g., janitorial, HVAC, pest control, fire/life safety, grounds/snow).
• Working knowledge of building systems (HVAC, electrical, plumbing, generators, fire/life safety).
• Strong communication and influence skills with the ability to partner with operational, clinical, finance, and vendor stakeholders.

Responsibilities

• Own the reactive and program R&M vendor model, including vendor selection, onboarding, performance management, escalation, and exit decisions across all trades.
• Manage reactive service delivery: ensure work orders are dispatched, prioritized, completed, and closed within defined service levels, with clear ownership, aging control, and escalation paths.
• Manage recurring program vendors (e.g., HVAC, refrigeration, generators, fire/life safety, pest control, janitorial, and exterior/snow/landscaping), ensuring services are delivered on schedule, to scope, and with documented proof of service.
• Build, write, and maintain scopes of work for recurring programs, defining service frequencies, specifications by location type, and measurable performance standards; eliminate subjective or open-ended language and lead periodic scope reviews and re-bids.
• Serve as the financial owner of the R&M program: develop and manage the annual budget, forecast and track spend by trade, location, and vendor, review and approve invoices, manage accruals with Facilities Analyst, AP, & Finance, and drive cost-avoidance and savings initiatives.
• Lead emergency management for the facilities portfolio, including severe weather preparedness, outage and flooding response, vendor mobilization, executive and site communication, and post-event recovery and reporting.
• Own CMMS discipline: ensure all work, assets, vendors, and costs are accurately captured and routed through the CMMS; define workflows, data standards, reporting, and dashboards; and partner on system configuration and continuous improvement.
• Analyze CMMS and financial data to identify trends, recurring failures, repeat-call locations, aging work orders, SLA performance, PM compliance, and spend variances; convert findings into corrective actions and recommendations.
• Establish vendor governance, including onboarding standards, insurance and compliance requirements, rate and pricing review, scorecards, and Quarterly Business Reviews (QBRs).
• Provide recurring operational and executive reporting on program performance, vendor performance, emergencies, spend versus budget, and risk.
• Serve as an escalation point for Operations and Patient Care leadership on facility issues that affect patient care or business continuity, ensuring timely communication and resolution.
• Develop standard operating procedures, checklists, and playbooks that standardize how work is requested, approved, executed, and closed out.
• Support capital planning by identifying end-of-life assets and recommending repair-versus-replace decisions based on asset history and cost data.
• Lead, coach, and develop facilities managers, coordinators and/or analysts supporting the program.

Job description

Option Care Health is seeking a Sr. Facilities Manager to own the reactive and program R&M vendor network across a multi-site portfolio. You will manage the CMMS as the system of record, drive cost controls, and lead emergency management with operations, finance, and clinical partners.

You will develop scopes of work for recurring programs, oversee budgets, and provide executive reporting on performance, spend, and risk. This role involves travel up to 25% and hybrid work options.