Senior Facilities & Operations Manager

PENN Entertainment, Inc.; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a seasoned Facilities Leader to oversee operations at its properties, managing maintenance of buildings, utilities, and equipment while coordinating construction projects with Design and Construction teams.

The role emphasizes budgeting, adherence to regulatory standards, staff development, and ensuring service quality across all hours. Strong leadership and decision-making are essential for safety and efficiency in a fast-paced hospitality environment.

Qualifications

• Ability to understand and analyze Budget & P&L Statements and develop plans with measurable results.
• Proven managerial and critical thinking skills required.
• Well-developed guest and employee relations skills.
• Ability to respond calmly and make rational decisions when required.
• Measurable objectives as defined on annual Performance appraisal.

Responsibilities

• Direct overall Facilities operations for the property including maintenance of buildings, grounds, and mechanical systems and equipment (utilities, refrigeration, HVAC, plumbing, electricity, natural gas, elevators, kitchen appliances, televisions).
• Plan, direct, and manage day-to-day operations of current and future Construction/Engineering Projects with Design and Construction teams.
• Plan, direct, and coordinate activities of designated projects to meet time frames and funding parameters; review proposals for time frame and resources.
• Coordinate operational changes to minimize internal/external customer disruption.
• Consult with consultants, regulators, and operations to provide technical advice and resolve problems.
• Coordinate activities with governmental/regulatory agencies ensuring compliance with controls and procedures.
• Responsible for capital expenditures and operating budgets; ensure high-quality standards.
• Oversee staff development, training, and performance management; hire and schedule staff as needed.
• Ensure optimal operations during all business hours and implement training for safety and service quality.

Skills

Budget & P&L analysis

Leadership

Guest relations

Operations management

Decision making

Team development

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft Outlook

Job description

PENN Entertainment, Inc. is seeking a seasoned Facilities Leader to oversee operations at its properties, managing maintenance of buildings, utilities, and equipment while coordinating construction projects with Design and Construction teams.

The role emphasizes budgeting, adherence to regulatory standards, staff development, and ensuring service quality across all hours. Strong leadership and decision-making are essential for safety and efficiency in a fast-paced hospitality environment.