Senior Facilities Manager

JLL; El Paso (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

JLL in El Paso, TX is seeking a Facilities Manager to oversee assigned sites within the account portfolio, ensuring compliance with local, state, and federal requirements, and coordinating with line-of-business and third‑party partners.

You will lead a team of facility management professionals, manage budgets, drive service quality, and maintain strong relationships with landlords and tenants to deliver reliable, compliant facilities operations.

Qualifications

• Bachelor's degree in Engineering or equivalent required.
• 8+ years of experience in facility management or related field.
• CPM, RPA, or CSM designation.
• Real estate license preferred or required where applicable.

Responsibilities

• Lead the performance and development of assigned staff.
• Interface with landlords and ensure lease compliance and timely reporting.
• Provide facility services per standard policies and coordinate information.
• Prepare, submit and manage facility budgets, track variances and recovery.
• Support prompt collection of management fees and reimbursements from tenants.
• Develop and execute career development plans for direct reports.
• Perform other duties as assigned.

Skills

Leadership

Relationship building

Interpersonal skills

Communication

Customer service

Data analysis

Excel

Education

Bachelor's Degree in Engineering or equivalent

Advanced degree

CPM, RPA, or CSM designation

Real estate license

Tools

Excel

Job description

Job Summary

The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.

Job Responsibilities

Relationship Management

• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues

Compliance

• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Process Management

• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts’ owned premises

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
• Any and all other duties and tasks assigned.

Education/training

• Bachelor's Degree in Engineering of equivalent combination of experience and education
• Advanced degree a plus
• CPM, RPA, or CSM designation
• Real estate license

Years Of Relevant Experience

• 8+ y ears of experience

Skills And Knowledge

• Strong leadership and relationship building skills
• Strong interpersonal skills and problem solving ability
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of standard business and accounting practices
• Knowledge of Excel and ability to analyze data