Facilities Manager

JLL; Boston (MA); On-site; USD 95,000 - 130,000; Full time

Job summary

JLL is seeking an experienced Facilities Manager in Boston to act as the single point of contact for facilities management, supporting the Regional Manager and Corporate Real Estate teams in delivering high-quality services. You will coordinate tenant requirements and service delivery to ensure client satisfaction.

The role requires 8+ years in facilities management with strong organizational, supervisory, and communication skills, plus proficiency in MS Office, SharePoint, and CMMS.

Qualifications

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
• Minimum of 8 years industry experience in corporate, third party service provider or as a consultant
• Strong organizational and management
• Strong interpersonal and supervisory skills
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS

Responsibilities

• Support the Area Manager in the implementation of short and long-term projects for the client project
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client
• Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative
• Develop and implement innovative programs, processes and producers procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client
• Support the Area Manager in the implementation of short and long-term projects for the client project
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
• Assist with the development and implement the annual management plan for the buildings within the area

Skills

Facilities Management

Budgeting

Vendor Management

Reporting

CMMS

Education

Bachelor’s degree in Facilities Management

Tools

MS Office

MS SharePoint

Job description

Job Description Summary

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

Key Elements and Essential Tasks

• Support the Area Manager in the implementation of short and long-term projects for the client project
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative
• Develop and implement innovative programs, processes and producers procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Support the Area Manager in the implementation of short and long-term projects for the client project
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
• Assist with the development and implement the annual management plan for the buildings within the area

Minimum Required

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
• Minimum of 8 years industry experience required either in the corporate environment, third party service provider or as a consultant
• Strong organizational and management
• Strong interpersonal and supervisory skills
• Strong presentation skillsKnowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS

Supervisory Responsibilities

• Matrix manage both technical and administrative staff
• Oversee multiple facilities of different functions
• Supervise vendor performance during normal and off hours including weekends when necessary