Facilities Manager

JLL; Boston (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

JLL in Boston, MA seeks a Facilities Manager to be the single point of contact for facility services, supporting the Regional Manager and Corporate Real Estate in delivering quality management. You will coordinate tenant needs and service delivery to ensure client satisfaction across multiple properties.

You will oversee budgets, monthly/quarterly/annual reporting, and vendor performance, while developing cost-saving programs in collaboration with the Facility Management Lead and client.

Qualifications

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
• 8+ years industry experience in corporate, third party service provider or consulting.
• Strong organizational and management skills.
• Strong interpersonal and supervisory abilities.
• Strong presentation skills.
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful.
• Excellent verbal and written communication skills.
• Proficient in MS Office and MS SharePoint.
• Computer proficiency in CMMS.

Responsibilities

• Support the Area Manager in implementing short and long-term projects for the client project.
• Develop and implement innovative programs that reduce costs and increase productivity with Facility Management Lead and client.
• Oversee monthly/quarterly/annual reporting for the client.
• Oversee development and management of budgets by interfacing with client representative.
• Develop programs and procedures to reduce costs and increase productivity with Facility Management Lead and client.
• Support Area Manager in implementing short and long-term projects for the client project.
• Develop monthly/quarterly variance reporting on operating budgets for each property.
• Assist with development and implement the annual management plan for the buildings in the area.
• Matrix manage technical and administrative staff.
• Oversee multiple facilities and supervise vendor performance.

Skills

Facilities management

Project coordination

Budgeting

Interpersonal skills

Presentation skills

Supervisory abilities

Education

Bachelor's degree in Facilities Management

Tools

CMMS

MS Office

MS SharePoint

Job description

Job Description Summary

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

Key Elements and Essential Tasks

• Support the Area Manager in the implementation of short and long-term projects for the client project
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative
• Develop and implement innovative programs, processes and producers procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Support the Area Manager in the implementation of short and long-term projects for the client project
• Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
• Assist with the development and implement the annual management plan for the buildings within the area

Minimum Required

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
• Minimum of 8 years industry experience required either in the corporate environment, third party service provider or as a consultant
• Strong organizational and management
• Strong interpersonal and supervisory skills
• Strong presentation skillslin
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS

Supervisory Responsibilities

• Matrix manage both technical and administrative staff
• Oversee multiple facilities of different functions
• Supervise vendor performance during normal and off hours including weekends when necessary