Senior Facilities Manager

JLL; Derry (NH); On-site; USD 110,000 - 170,000; Full time

Job summary

JLL is seeking a Senior Facilities Manager to lead strategic oversight and operational excellence across client portfolios. You will drive building performance, coordinate maintenance, manage budgets, and build strong vendor relationships to deliver sustainable, compliant facilities.

You will supervise cross-functional teams, implement data-driven improvements, and ensure operations align with client goals while balancing long-term planning with hands-on problem solving.

Qualifications

• Bachelor’s degree in facilities management, engineering, business administration or related field.
• 6+ years of progressive facilities management experience, with at least 2+ years in leadership.
• Experience managing large-scale facilities operations and multi-million budgets.
• Strong knowledge of building systems (HVAC, electrical, plumbing, life safety, and BAS).
• Experience with vendor management, contract negotiation and SLA oversight.
• Excellent communication and stakeholder management skills.
• Proficiency with CMMS/work order systems and MS Office.

Responsibilities

• Develop and execute comprehensive facilities management strategies aligned with client objectives.
• Oversee preventive and corrective maintenance across multiple properties.
• Manage vendor relationships and service contracts, including negotiations.
• Lead capital improvement projects from conception through completion, budgeting and QA.
• Monitor facilities budgets and identify cost-saving opportunities.
• Conduct site inspections, assess risks and implement corrective actions.
• Collaborate with cross-functional teams to deliver integrated solutions.
• Ensure compliance with health, safety, environmental, and building codes.

Skills

Leadership

Vendor management

Stakeholder communication

Budget management

Building systems knowledge

Contract negotiations

Project coordination

Education

Bachelor's degree in Facilities Management, Engineering, Business Administration

Tools

CMMS / Work order systems

Microsoft Office

Job description

Senior Facilities Manager - JLL

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• As a Senior Facilities Manager at JLL, you'll lead the strategic oversight and operational excellence of facilities management programs for our clients' portfolios.
• This role puts you at the center of building performance, where you'll orchestrate maintenance operations, vendor relationships, capital project execution, and sustainability initiatives that directly impact how people experience their workspaces.
• You’ll serve as the primary point of contact for client stakeholders, translating business objectives into actionable facilities strategies while managing budgets, compliance requirements, and multi-site operations.
• At JLL, we are collectively shaping a brighter way-for our clients, ourselves and our fellow employees-and in this role, you’ll do exactly that by ensuring facilities operate seamlessly, sustainably, and in alignment with our clients' evolving needs.
• You’ll lead cross-functional teams, drive continuous improvement initiatives, and leverage data analytics to optimize building performance.
• This position requires both strategic vision and hands‑on problem‑solving, as you’ll balance long‑term planning with the ability to respond decisively to operational challenges.

What your day-to-day will look like

• Develop and execute comprehensive facilities management strategies aligned with client business objectives and organizational goals
• Oversee preventive and corrective maintenance programs across multiple properties, ensuring optimal building performance and minimal operational disruption
• Manage vendor relationships and service contracts, conducting performance evaluations and negotiations to maximize value and service quality
• Lead capital improvement projects from conception through completion, including scope development, budgeting, contractor selection, and quality assurance
• Monitor and analyze facilities budgets, identifying cost‑saving opportunities while maintaining service excellence and compliance standards
• Conduct regular site inspections and audits to assess building conditions, identify risks, and implement corrective actions
• Collaborate with cross‑functional teams including property management, engineering, sustainability, and client stakeholders to deliver integrated solutions
• Ensure compliance with all local, state, and federal regulations including health and safety, environmental, and building codes
• Prepare comprehensive reports and presentations for senior leadership and clients, providing insights on facilities performance, project status, and strategic recommendations

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related experience
• 6+ years of progressive experience in facilities management, with at least 2+ years in leadership capacity
• Proven track record managing large-scale facilities operations and multi-million dollar budgets
• Strong knowledge of building systems including HVAC, electrical, plumbing, life safety, and building automation systems
• Demonstrated expertise in vendor management, contract negotiation, and service level agreement oversight
• Exceptional communication and stakeholder management skills with the ability to influence at all organizational levels
• Proficiency in CMMS/work order systems and Microsoft Office Suite

Preferred Qualifications

• Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or PMP (Project Management Professional)
• Experience implementing preventive maintenance programs and utilizing condition-based maintenance strategies
• Background in change management and process improvement methodologies such as Lean or Six Sigma

Location

Newington, MA

On-site -Derry, NH, Newington, NH

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.