Senior Facilities Management Coordinator

Domino's; Ann Arbor (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, and well­-

Fertility benefits

Adoption assistance

401k matching contributions

15% off the purchase price of stock

Company bonus

Job summary

Domino's in Ann Arbor, MI, seeks a DIG & WRC Hospitality Coordinator to oversee campus operations, event space scheduling, room setup, and daily facility maintenance, including mail and package services. This on-site role partners with internal teams to ensure a seamless guest experience across the World Resource Center and Innovation Garage.

Ideal candidates bring 3–5 years in facilities or hospitality, strong problem solving and communication skills, and the ability to juggle multiple

Qualifications

• High School Diploma or GED required.
• 3-5 years of work experience in customer service, facilities, retail or hospitality.
• Advanced problem-solving skills with capability to serve as escalation point for complex facilities issues.
• Strong interpersonal communication skills for communication across multiple levels of the organization.
• Exceptional professional acumen.
• Ability to operate a personal computer and necessary software.
• Ability to work independently and within a team environment.
• Strong relationship and networking skills with internal and external stakeholders.
• Ability to organize and prioritize multiple requests.
• Strong time management skills.

Responsibilities

• Manage schedules for event training space; assist users in room selection and setup; maintain master schedule and room availability.
• Coordinate room setup with housekeeping; arrange special setups with Domino's Technology Team.
• Lead room setup efforts and oversee maintenance and aesthetic inspections of campus facilities; respond to work orders.
• Maintain furniture inventory; prepare requisitions for furniture, equipment, and supplies.
• Coordinate and track supplies for mail and beverage dispensing needs; ensure availability and reduce waste.
• Process invoices for operational needs and general & administrative expenses for Facilities.
• Coordinate with Leadership Team Admins to align events with leadership expectations.
• Maintain positive relationships with the Property Management company.
• Create and assign work orders to engineering staff, subcontractors and vendors; report on status.
• Provide oversight of open/closed work orders and follow up as needed.
• Lead intake and delivery of mail and packages; support outbound mail processes and supply needs for the mailroom.
• Support shredding services and document retention needs.
• Daily space management tasks: housekeeping follow-up, floor sweeps, amenities, carpet maintenance, relocations, and inventory checks.
• Coordinate with Corporate Construction on space mapping, equipment installation/removal and disposal plans.
• Maintain warehouse cleanliness and coordinate with outside contractors for repairs.

Skills

Customer service

Facilities management

Advanced problem-solving

Interpersonal communication

Independent and team work

Time management

Relationship building

Organizational skills

Office software proficiency

Education

High School Diploma or GED

Tools

MS Office

Job description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

This on-site position provides best-in-class customer service for Domino's Pizza LLC's headquarters in Ann Arbor, Michigan. This position will be responsible for the coordination and daily building operations of the campus and office space, including conference and common areas for Domino's World Resource Center (WRC) and Domino's Innovation Garage (DIG). Core responsibilities include the upkeep, care and space management for all aspects of the campus. This position will include mail and package services, work order management and event support.

Domino's DIG & WRC Hospitality Coordination

• Manages schedules for event training space; assists users in the selection of room space and setup styles; provides master schedule and setup information; updates room scheduling system on availability.


• Coordinates room set-up needs and resets schedules with housekeeping personnel; coordinates special setups with Domino's Technology Team


• Leads effort of room set-up


• Conducts maintenance and aesthetic inspections of all aspects of the campus; prepares and responds to work orders


• Maintains furniture inventory and prepares requisitions for furniture, minor equipment, and supplies


• Coordinates and tracks supplies orders and inventory for beverage dispensing machines ensuring consistent product availability and mitigation of waste


• Invoice processing for operational needs and G&A for Facilities organization


• Close coordination with Leadership Team Admin’s to ensure events are executed in alignment with leadership expectations and needs of the business


• Maintain positive relationships and coordination with Property Management company


• Create work orders and assign work orders to the engineering staff, subcontractors and vendors


• Report on open and closed work orders and checking the status of open work orders with the assigned party

Mail and Package Services

• Leads intake and delivery of mail and packages


• Supports team members with outgoing mail and packages focusing on cost effective solutions


• Coordinates supply needs for mailroom to ensure all materials are stocked

Support shredding services and document retention needs

Department Space Management

• Follow-up daily with housekeeping issues and special needs


• Perform daily floor sweeps


• Support amenities and special services such as kitchen and bathroom supplies


• Oversee carpet maintenance including spot cleaning and annual schedule coordination


• Assist with the coordination and physically support department relocations


• Assess office furniture and on-site equipment to determine if replacement, repair or maintenance is needed


• Coordinate with Corporate Construction team to support space management needs including mapping, equipment installation or removal and disposal plans


• Maintain cleanliness of warehouse and respective inventory


• Coordinate with outside contractors for the service and repairs of equipment

Administrative and Additional Tasks

• Coordination and support for board meeting activities


• Verify final invoice pricing and process payments in a timely manner


• Request, review and submit work orders, bids and proposals from vendors


• Supplier relationship management related to housekeeping, pest control, and preventative maintenance contractors etc.


• Support as requested by Facilities and Construction Leadership team for campus related activities

Qualifications

• High School Diploma or GED


• 3-5 years of work experience, customer service, facilities, retail or hospitality


• Advanced problem-solving skills with capability to serve as escalation point for complex facilities issues.


• Strong interpersonal communication skills necessary in communicating to multiple levels of the organization


• Exceptional professional acumen


• Ability to operate a personal computer and necessary software


• Ability to work independently and within a team environment


• Strong relationship and networking skills with both internal and external stakeholders


• Ability to organize and prioritize multiple requests


• Strong time management skills

Additional Information

Benefits

• Paid Holidays and Vacation


• Medical, Dental & Vision benefits that start on the first day of employment


• No-cost mental health support for employee and dependents


• Childcare tuition discounts


• No-cost fitness, nutrition, and wellness programs


• Fertility benefits


• Adoption assistance


• 401k matching contributions


• 15% off the purchase price of stock


• Company bonus

All your information will be kept confidential according to EEO guidelines.