Senior Experience Design Operations Leader

Expedia Group; San Francisco (CA); On-site; USD 199,000 - 279,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is building a connected, high-performing Experience Design Operations team to scale design work across product, research, and content. As Senior Manager, Design Operations, you will drive operational programs and partner with design, product, and engineering to improve planning, reviews, and delivery at scale.

You will help foster a healthy delivery culture, ensure clarity and consistency across teams, and support design leadership in prioritization and staffing for ongoing

Qualifications

• 7+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams.
• Strong understanding of design workflows, tools, and review processes in digital product environments.
• Proven ability to manage complex programs and introduce operational improvements.
• Experience collaborating with product and engineering teams in matrixed organizations.

Responsibilities

• Operational Frameworks: Implement and refine processes, workflows, and rituals that connect design strategy to delivery.
• Program Leadership: Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time.
• Cross-Functional Collaboration: Work closely with product management, technical program management, and engineering to align planning and execution.
• Review and Workflow Coordination: Support design review pathways, from early squad reviews to leadership checkpoints.
• Delivery Culture: Identify friction points and help streamline planning and collaboration.
• Team Support: Assist design leadership with prioritization, staffing visibility, and operational readiness.

Skills

Systems thinking

Cross-functional collaboration

Clear communication

Delivery planning

Design operations

Education

Bachelor’s degree in Design, Business, or related field

Job description

Expedia Group is building a connected, high-performing Experience Design Operations team to scale design work across product, research, and content. As Senior Manager, Design Operations, you will drive operational programs and partner with design, product, and engineering to improve planning, reviews, and delivery at scale.

You will help foster a healthy delivery culture, ensure clarity and consistency across teams, and support design leadership in prioritization and staffing for ongoing