Senior Experience Architect | AI-Driven Design Leader

Salesforce, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Salesforce Experience Design seeks a Sr. Experience Architect to lead design strategy and execution for interactive web and mobile experiences. You will guide multidisciplinary teams, drive customer discovery, and shape engagements with a focus on business impact, user value, and high-quality execution.

You will mentor designers, partner with Salesforce teams across engagements, and travel as needed to deliver innovative, design-centric solutions at scale.

Qualifications

• Leadership experience guiding design teams across web and mobile projects.
• Strong ability to communicate design concepts to diverse audiences.

Responsibilities

• Lead a variety of engagements and align project teams with customers.
• Actively participate in Salesforce culture and maintain required skills for the role.
• Lead design activities across project lifecycles including research and workshops.
• Mentor and guide other designers within the Experience Design group.
• Manage and coordinate work of a project team and maintain team motivation.
• Collaborate with customers to understand goals and deliver high-quality design outcomes.

Skills

Design leadership

AI tools

Design thinking

Storytelling

Cross-functional collaboration

Mentorship

Project leadership

User research

Job description

Salesforce Experience Design seeks a Sr. Experience Architect to lead design strategy and execution for interactive web and mobile experiences. You will guide multidisciplinary teams, drive customer discovery, and shape engagements with a focus on business impact, user value, and high-quality execution.

You will mentor designers, partner with Salesforce teams across engagements, and travel as needed to deliver innovative, design-centric solutions at scale.