Senior Systems Support Engineer- Executive Technology

MMD Services; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

A growing fintech and transaction platform company is seeking an experienced IT professional to provide executive technology support. The role demands high-level troubleshooting skills, confidentiality, and polished communication. With over 7 years of IT experience, the ideal candidate will support C-suite and senior stakeholders in a fast-paced environment. This position offers direct exposure to high-profile leadership and aligns compensation with elite executive support expectations.

Qualifications

• 7+ years of progressive IT experience.
• Experience supporting C-suite or senior leadership in high-visibility environments.
• Background in financial services or performance-driven organizations preferred.

Responsibilities

• Provide white-glove, first-line support to executive leadership.
• Ensure seamless executive device performance and secure remote access.
• Proactively identify and mitigate technology risks.

Skills

Executive presence

Polished communication skills

Rapid troubleshooting

Confidentiality

Tools

Exchange Online

Teams

SharePoint

OneDrive

Job description

One of our long time clients, a rapidly growing fintech and transaction platform company, is expanding their in-house infrastructure team. Operating in a highly regulated, security-first environment, their technology supports high-volume financial transactions and sensitive client data across a distributed footprint. Uptime, performance, data protection, and audit readiness are mission-critical, and their infrastructure must meet strict compliance and operational resilience standards.

This organization operates in a fast-paced, high-accountability setting where uptime, discretion, and responsiveness are essential. Technology directly supports executive leadership and senior business stakeholders whose work is time-sensitive and highly visible.

This is not traditional desktop support. This is executive-facing systems ownership in an elite, performance-driven environment.

What You’ll Own:

Executive & Leadership Technology Support

• Provide white-glove, first-line support to executive leadership and senior stakeholders
• Deliver rapid, discreet troubleshooting in high-pressure scenarios
• Ensure seamless executive device performance and secure remote access
• Proactively identify and mitigate technology risks before they impact leadership
• Support executive meetings, conferencing platforms, and collaboration tools
• Maintain absolute professionalism and confidentiality in all interactions
• Administer Exchange Online, Teams, SharePoint, and OneDrive
• Manage executive mailbox configurations and complex mail flow scenarios
• Configure and enforce Conditional Access, MFA, and Defender policies
• Support compliance, retention, and secure access standards

Ideal Background:

• 7+ years of progressive IT experience
• Experience supporting C-suite or senior leadership in high-visibility environments
• Background in financial services, professional services, private enterprise, or other performance-driven organizations preferred
• Executive presence, discretion, and polished communication skills

Why It This Role Different?

• Direct exposure to high-profile executive leadership
• High-trust, high-visibility position within a lean team
• Technology ownership in a performance-focused environment
• Compensation aligned with elite executive support expectations

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification in accordance with applicable federal, state, and local laws.