Senior Executive Assistant — Onsite Growth & Support

JPMorgan Chase; Tempe (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

JPMorgan Chase in Tempe is seeking an experienced Executive Assistant to provide high-level administrative support within Consumer & Community Banking. You will coordinate onboarding, manage calendars, and assist with executive communications, ensuring accuracy and a professional standard across daily activities.

The role emphasizes confidentiality, independent work, and strong collaboration with internal teams, with five days in the office and a focus on quality and timely delivery.

Qualifications

• Minimum 2 years of administrative experience as an Executive Assistant or in a similar role.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet deadlines.
• Effective interpersonal and written and verbal communication skills.
• Ability to work independently, exercise sound judgment, and collaborate effectively as part of a team.
• High degree of professionalism, discretion, attention to detail, and commitment to quality.

Responsibilities

• Coordinate staff onboarding and offboarding, including equipment requests and setup, system entitlements, building access, seating arrangements, and related follow-through.
• Provide practical technology support, troubleshoot common equipment and access issues, coordinate with internal support teams, and help employees use available tools effectively.
• Process invoices, Travel & Expense claims, and sponsorship requests for approval and payment while adhering to firm policies, procedures, and required timelines.
• Prepare and format reports, presentations, and other documents for accessibility, readability, accuracy, and professional presentation.
• Manage recurring meetings, scheduling needs, meeting materials, and minutes as requested, with calendar support focused on the highest-value team needs.
• Coordinate client dinners, internal events, event tickets, supplies, and other logistical requests.
• Act as a liaison between executives, team members, and internal or external stakeholders, supporting clear communication and positive working relationships.
• Anticipate potential challenges, identify practical solutions, and proactively follow through on open requests.
• Maintain strict confidentiality and discretion when handling sensitive information.
• Provide administrative support across the regional leadership team and assist with other priority needs as assigned.

Skills

Executive support

Time management

Communication

Independence

Confidentiality

Education

Bachelor's degree

Tools

Microsoft Office

Zoom

Access-request tools

Event-management tools

LLM tools

Job description

JPMorgan Chase in Tempe is seeking an experienced Executive Assistant to provide high-level administrative support within Consumer & Community Banking. You will coordinate onboarding, manage calendars, and assist with executive communications, ensuring accuracy and a professional standard across daily activities.

The role emphasizes confidentiality, independent work, and strong collaboration with internal teams, with five days in the office and a focus on quality and timely delivery.