Senior Executive Assistant

Themis Solutions (USA) Inc.; United States; On-site; USD 111,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision insurance

Hybrid work environment (NY office)

Job summary

Clio is seeking a Senior Executive Assistant to work closely with the executive team in New York. This role provides administrative and operational support, shaping efficient processes and proactive planning across the S-Team.

The ideal candidate has a strong customer service mindset, superb communication, and the ability to manage multiple priorities in a hyper-growth environment. Hybrid culture and global benefits are emphasized.

Qualifications

• 5+ years experience as an executive assistant or administrative support in a hyper-growth org.
• Bachelor’s degree in a field showing strong critical thinking and writing.
• 2-4 years in customer-facing or hospitality roles.
• Experience with heavy calendaring for multiple executives or teams.
• Flawless written and verbal communication, even under pressure.
• Strong interpersonal skills to work across diverse personalities.
• Able to manage multiple projects and priorities simultaneously.
• Proficiency with Mac OS, Microsoft Office, Slack and Google Apps.

Responsibilities

• Lead key work streams for planning, organization, and execution of high-profile projects.
• Oversee schedules, appointments, and travel for the Senior Leadership Team.
• Plan ahead, solve inefficiencies, and synthesize context for the S-Team.
• Facilitate and lead departmental event planning and execution.
• Manage meetings, take notes, and track outcomes against goals.
• Review and respond to emails on behalf of the Senior Leadership Team.
• Improve administrative processes and manage budgets and expenses.
• Coordinate with external partners, vendors, and clients.
• Support materials and presentations for the Senior Leadership Team.
• Create internal documentation and knowledge management for the Office of the CEO.
• Act as an ambassador for Clio’s values and culture.

Skills

Executive support

Calendaring

Communication

Education

Bachelor's degree

Tools

MacOS

MS Office

Slack

Google Apps

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Senior Executive Assistant to work closely with the executive team in our New York office. This Senior Executive Assistant will provide administrative assistance and operational support for the business. This role is for an entrepreneurial individual who has a customer service mindset and exceptional administrative, coordination and communication skills. Who You Are A Senior Executive Assistant in OCEO works autonomously day-to-day with little guidance. Able to navigate complex situations and challenges, they are confident in navigating ambiguity and problem solving when provided a clear vision and goals. Planning and leading special projects, a Senior EA owns their portfolio and planning. Accountable to leading administrative excellence, a Senior Executive Assistant is skilled at recognizing gaps, flagging issues, synthesizing information, and offering proactive support for the S-Team. This role builds strong interpersonal relationships with other departments and individuals across the organization, supporting stakeholder feedback, decision making, and collaboration. Excellent judgment is expected, as well as the ability to anticipate and communicate the perspectives and preferences of executives they support. This role offers enhanced communications support and when requested, responding on behalf of executives in their voice and tone.

What You'll Work On

• Lead key work streams towards the planning, organization, and execution of high profile special projects and key organizational initiatives
• Proactively oversee and manage schedules, appointments, and travel arrangements for the Senior Leadership Team
• Proactively plan ahead of time, solve operational inefficiencies, recommend solutions, and synthesize context and information to filter to the S-Team
• Facilitate and lead departmental event planning and execution
• Manage meetings and agendas, take high quality notes, and track project planning outcomes against goals for the Senior Leadership Team
• Review, route, and respond to incoming e-mail correspondence and organizational requests on behalf of the Senior Leadership Team
• Establish administrative process improvements, organize, track and reconcile professional expenses, as well as help manage relevant budgets to outcomes
• Manage communications and liaise directly with external partners, vendors, and clients
• Support materials and presentation creation for the Senior Leadership Team
• Create and maintain internal documentation, knowledge management, and communications for the Office of the CEO
• Act as an exemplar of Clio’s values and culture, serving as an ambassador for the Senior Leadership Team both internally and externally

What you Bring

• 5+ years experience working as an executive assistant or an administrative support role within a hyper-growth organization
• A diploma or bachelor’s degree in a field that demonstrates strong critical thinking and writing skills
• 2-4 years of experience working in a customer facing or hospitality role
• Experience with heavy calendaring for multiple executives or teams
• Flawless written and verbal communication skills, even under pressure
• Strong interpersonal skills with a capacity to develop high levels of trust and work effectively with a spectrum of personalities
• Able to successfully manage multiple projects and priorities at once
• Skilled in moving quickly and make on-the-spot decisions with impeccable attention to detail
• Resourceful and confident leading the full planning and execution of projects
• Proficiency in Mac operating environments, Microsoft Office Suite, Slack, and Google Apps
• A high level of comfort with new technologies and tools

What you will find here

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• EAP benefits for you and household members, including counseling and online resources
• 401k matching and Child Education Savings
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $110,500 to $149,500 USD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

We are dedicated to diversity, equity and inclusion.

We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.

We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.

We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process.

Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We are a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

About Clio

Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.