Senior Executive Assistant

CRU MCM Midland Management Costa Rica; San Diego (CA); Presencial; USD 110.000 - 145.000; Jornada completa

Descripción de la vacante

Encore Capital Group, headquartered in San Diego, seeks an experienced Senior Executive Assistant to CEO. You will manage complex calendars, travel, and confidential communications, while supporting board interactions and executive initiatives.

Responsibilities include preparing board materials, coordinating meetings (virtual/in-person), and driving cross‑functional projects with teams across Legal, Finance, and Operations. A Bachelor's and 10+ years of CEO support are required.

Formación

• Bachelor's degree required.
• 10+ years of experience providing executive support to CEO or high-level executive.
• Experience working with senior level executives and coordinating with multiple departments.

Responsabilidades

• Provide multi-faceted admin support to the CEO and ensure efficient use of the CEO's time.
• Prepare information and materials for board meetings and coordinate logistics.
• Manage the executive's calendar, travel arrangements, and meeting preparations.
• Screen calls, draft correspondence, and serve as a gatekeeper to executives.
• Lead or support special projects involving cross‑functional teams and investor relations events.

Conocimientos

Executive support

Board support

Calendar management

Travel planning

Executive communications

Educación

Bachelor's

Descripción del empleo

Applicants must have current authorization to work in the United States on a full-time basis.

The Senior Executive Assistant to CEO of Encore Capital Group provides multi-faceted administration support on complex matters to the CEO. Encore is a NASDAQ listed company, headquartered in San Diego with over $1.2 billion in revenues.

RESPONSIBILITIES

Board support:

• Provides multi-faceted admin support on complex matters and provides assistance to ensure effective use of the CEO's time as well as creating productive interactions with the senior leadership teams, the public and the board.
• Collects and prepares information for use in discussions/meetings of executive staff and outside individuals.
• Makes high-level contacts of a sensitive nature inside and outside the company.
• Prepares presentation materials for board of director meetings as well as managing a variety of logistics.
• Coordinate all aspects of Board meetings, including agenda preparation, virtual/in-person logistics, and post-meeting follow-ups. Act as the primary point of contact for Board members, maintaining confidentiality and facilitating secure document distribution.

CEO support :

• Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people on behalf of the office of the CEO.
• Using independent discretion, sends follow up communications to SVPs, Directors and Sr Managers to ensure requests are being handled in a timely manner.
• Manages the executive's schedule, meeting preparations, follow-up tasks, and complex travel arrangements.
• Proactively manage and optimize the calendars for the CEO and Board members, including scheduling high-priority meetings, resolving conflicts, and coordinating complex domestic and international travel arrangements. Anticipate needs and prepare detailed itineraries, briefing materials, and expense reports.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors such as travel, reporting needs, and material preparation.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Conducts research and information gathering on behalf of the executive and prepares summaries and reports.
• Requires in-depth knowledge of company operations, policies, and procedures.
• Independently manages the day-to-day administrative tasks of the CEO office. Schedules all appointments and makes adjustments to the calendar as needed. Assists with meeting preparation including development of agenda, catering, recording of minutes, document creation and distribution.
• Greets and manages all guests of the CEO office and handles their needs throughout the duration of their stay.
• Handles and resolves concerns. Screens incoming calls to the CEO, determining nature of the call and whether it requires attention from the CEO.
• Books all travel and arrangements for the CEO.
• Draft, edit, and distribute executive correspondence, memos, and reports on behalf of the CEO.
• Serve as a trusted gatekeeper, screening calls/emails, and representing executives in interactions with internal teams, investors, regulators, and partners.
• Lead or support ad-hoc projects, such as executive outreach efforts, investor relations events. Track deadlines, budgets, and deliverables, collaborating with departments like Legal, Finance, and Operations.
• Oversee office logistics for executive suites, including vendor coordination, event planning (e.g., ELT offsites/Board Encore HQ visits), and technology setup for presentations. Maintain organized digital and physical files for compliance and quick access.
• Foster strong relationships with senior executives, Board members, and external contacts (e.g., shareholders, industry associations).
• Provide briefings on key issues and ensure alignment with company priorities.
• Handle highly sensitive information related to corporate strategy, financials, HR matters, and Board deliberations with the utmost integrity and professionalism.
• Perform other duties, as assigned.

MINIMUM REQUIREMENTS

• EDUCATION: Bachelor's
• EXPERIENCE: 10+ Years of experience providing executive support to CEO or high-level executive.
• KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

Experience in working with senior level executives within and outside the company, as well as experience with customers, vendors, visitors, and other dignitaries. Experience using discret