Senior Events Program Lead (Delivery & Budget)

American Express Global Business Travel; Charleston (WV); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Inclusion groups

Job summary

American Express Global Business Travel is seeking a seasoned Team Leader to run enterprise-level meetings programs in the United States. You will lead the dedicated account program team, overseeing planning, budgeting, and delivery from kickoff to onsite execution, including flagship conferences.

As a client-facing leader, you will manage planning cadences, status reporting, and change control, while ensuring data integrity in Cvent and Smartsheet, and maintaining strong vendor relationships

Qualifications

• Eight+ years delivering large corporate meetings and events.
• Experience on a dedicated account team operating under a client statement of work, ideally as its lead.
• Ownership of multimillion-dollar program budgets with accurate forecasts and clean reconciliations.
• Delivery of large conferences with thousands of attendees on a multiprogram annual calendar.

Responsibilities

• Lead the dedicated account program team, including Sr Meeting Managers, Meeting Managers, and coordinators, with responsibility for assignments, performance, development, and coverage.
• Own delivery for every assigned program from planning kickoff through onsite execution and close.
• Serve as the client’s primary delivery contact with planning cadences, status reporting, and decision requests.
• Own program budgets from initial estimate through final reconciliation, including forecasts and vendor commitments.
• Own the master timeline and milestones in Smartsheet and ensure timely dates across all stakeholders.
• Oversee registration, housing, and attendee communications in Cvent, maintaining data integrity and privacy.
• Lead supplier and venue management across the portfolio, including contracts and onsite performance.
• Lead onsite delivery for major programs, including staffing plans, run of show, and issue escalation.
• Maintain program documentation standards: planning files, decision logs, supplier records, debriefs.

Skills

Event leadership

Client management

Budget forecasting

Executive presence

Vendor management

Communication

Cvent proficiency

Smartsheet

Education

CMP or CMM

Tools

Cvent

Smartsheet

Job description

American Express Global Business Travel is seeking a seasoned Team Leader to run enterprise-level meetings programs in the United States. You will lead the dedicated account program team, overseeing planning, budgeting, and delivery from kickoff to onsite execution, including flagship conferences.

As a client-facing leader, you will manage planning cadences, status reporting, and change control, while ensuring data integrity in Cvent and Smartsheet, and maintaining strong vendor relationships