Senior Events & Community Experience Manager

DTSF; Sioux Falls (SD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance (Single Plan)

Paid Time Off (20 days annually)

Holiday Time Off (12 days annually)

SafeHarbor 401k with 4% Company Match

Dental & Vision Insurance (Employee)

Parking Pass

Job summary

Downtown Sioux Falls, Inc. (DTSF) is seeking an Events Manager to lead the planning, execution, and continuous improvement of signature events and year-round activations that boost foot traffic and local economic activity.

The role emphasizes building a robust volunteer corps, strong vendor partnerships, and meticulous execution. The position requires exceptional project management, relationship-building, and logistics.

Qualifications

• 3+ years of event planning experience.
• 3+ years of volunteer management experience.
• 3+ years of project management experience.
• College degree preferred.

Responsibilities

• Plan, execute, and continuously improve DTSF's signature events and year-round activations, ensuring they drive foot traffic, economic impact, and community engagement.
• Recruit, train, and manage a reliable team of volunteers to support event setup, execution, and tear-down - expanding organizational capacity and reducing staff burden.
• Recruit, curate, and manage event participants- including vendors, performers, artists, and businesses to ensure high-quality experiences and maximize event revenue through booth sales, registrations, and program participation.
• Build and maintain event registration and participation systems in Neon CRM and related platforms, ensuring smooth workflows, accurate rosters, strong customer experience, and timely communication.
• Lead all event logistics, including permitting, contracts, infrastructure, run-of-show development, public safety coordination, vendor onboarding, and onsite troubleshooting.
• Manage event budgets, aligning expenses with organizational priorities and driving revenue growth through participation fees, sponsorship integration, and strategic programming.
• Evaluate event performance and implement improvements, compiling insights, testing new concepts, and proposing innovative programming that aligns with DTSF's mission and downtown advocacy goals.

Skills

Event planning

Volunteer management

Project management

Vendor coordination

Education

College degree preferred

Job description

Downtown Sioux Falls, Inc. (DTSF) is seeking an Events Manager to lead the planning, execution, and continuous improvement of signature events and year-round activations that boost foot traffic and local economic activity.

The role emphasizes building a robust volunteer corps, strong vendor partnerships, and meticulous execution. The position requires exceptional project management, relationship-building, and logistics.