Senior Event Operations & Systems Lead

UMass Amherst Foundation; Hadley (MA); Hybrid; USD 71,000 - 79,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Hybrid work schedule

Paid parental leave

Vacation and holidays

Job summary

UMass Amherst Foundation is seeking an Assistant Director to support the Events & Experiences team by overseeing operations, systems, and data integrity for donor, alumni, and foundation events. The role requires independent, organized leadership in registration management, CRM administration, and event logistics.

Based in a full-time hybrid capacity, this position serves as a key operational resource across multiple states, coordinating teams, vendors, budgets, and schedules to deliver

Qualifications

• Bachelor’s degree from an accredited institution or equivalent experience.
• 3–5 years of relevant experience in event operations, advancement, donor/alumni relations, or related fields.
• Experience administering event registration, CRM, or comparable systems, including building registration pages and reporting on data.
• Excellent written, verbal, and interpersonal communication.
• High integrity and ability to work independently or in a team.

Responsibilities

• Oversee event operations, systems and reporting across multiple events.
• Lead venue and vendor sourcing, contract administration, budgeting, and relationship management.
• Manage event assets, inventories, documentation, and compliance materials.
• Support project timelines, logistics planning, and on-site execution for events.
• Coordinate project meetings, timelines, and follow-up actions; support budget tracking and expense reconciliation.
• Perform other duties as assigned.

Skills

Event operations

Registration systems

CRM systems

Vendor management

Project coordination

Budget tracking

Donor relations

Communication

Education

Bachelor’s degree

Tools

CRM software

Event platforms

Job description

UMass Amherst Foundation is seeking an Assistant Director to support the Events & Experiences team by overseeing operations, systems, and data integrity for donor, alumni, and foundation events. The role requires independent, organized leadership in registration management, CRM administration, and event logistics.

Based in a full-time hybrid capacity, this position serves as a key operational resource across multiple states, coordinating teams, vendors, budgets, and schedules to deliver