Senior Event Manager, Incentive Travel

Augeomarketing; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401k retirement matching

PTO / Holidays

Hybrid work environment

Employee wellness programs

Job summary

Augeo is seeking a Senior Event Manager, Incentive Travel to lead corporate incentive travel programs, recognition experiences, and high-impact events for corporate clients. You will serve as the primary client contact, overseeing programs from strategy and planning through onsite execution and final reconciliation.

You will partner with clients, suppliers, destinations, hotels, and teams to deliver exceptional participant experiences with a focus on client satisfaction and operational

Qualifications

• 6-8 years of experience managing incentive travel programs or related events.
• Agency, third-party planning, incentive travel, meetings, or hospitality experience preferred.
• Proven success managing complex programs with multiple stakeholders.
• Experience managing program budgets and financial reconciliation.
• Strong supplier negotiation and contract management skills.
• Excellent organization and client-facing communication.

Responsibilities

• Lead mid-to-large-scale incentive travel programs from kickoff through execution.
• Serve as the primary client contact and build trust through proactive communication.
• Facilitate client calls, present recommendations, and guide planning conversations.
• Manage timelines, budgets, trackers, and internal workflows.
• Lead internal planning meetings and coordinate cross-functional teams.
• Consult on program strategy, destinations, and event design.
• Design and execute all program elements: hotels, venues, transportation, activities.
• Oversee supplier negotiations and vendor management.
• Lead post-program reconciliation and financial closeout.
• Ensure on-time delivery and client satisfaction.

Skills

Incentive travel management

Client relationship building

Budget management

Contract negotiation

Project management

Communication skills

Leadership

Job description

All Jobs > Senior Event Manager, Incentive Travel

Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users.

We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators.At Augeo, we’re passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard and most importantly we care to our CORE about our teams, each other and we over communicate around everything…especially while we are all connected virtually.

If you're a seasoned incentive travel and event professional who thrives on building client relationships and delivering unforgettable experiences, we'd love to meet you.

Summary

Augeo is seeking a Sr. Event Manager, Incentive Travel to lead corporate incentive travel programs, recognition experiences, President's Club trips, and other high-impact events for corporate clients. In this role, you'll serve as the primary client contact, overseeing programs from strategy and planning through onsite execution and final reconciliation.

You'll partner with clients, suppliers, destinations, hotels, and internal teams to deliver exceptional participant experiences while maintaining a relentless focus on client satisfaction, operational excellence, and business results.

This role is ideal for someone who combines strong incentive travel expertise with consultative client leadership, strategic thinking, financial acumen, and a passion for creating memorable experiences.

What You’ll Do

• Lead mid-to-large-scale incentive travel programs and events from kickoff through execution.
• Serve as the primary point of contact for clients, building trust through proactive communication and reliable delivery.
• Facilitate client calls, present recommendations, and guide strategic planning conversations.
• Manage project timelines, budgets, financial trackers, and internal workflows using agency tools and systems.
• Lead internal planning meetings and coordinate cross-functional teams to ensure successful delivery.
• Consult with clients on program strategy, participant experience, destination recommendations, and event design.

Incentive Travel Planning & Execution

• Design and execute all aspects of incentive travel programs, including destination selection, hotel and venue sourcing, room blocks, food & beverage, transportation, excursions, group activities, gifting, registration, and attendee communications.
• Partner with hotels, destination management companies (DMCs), transportation providers, and other suppliers to create exceptional participant experiences.
• Oversee supplier negotiations, contracting, and ongoing vendor management.
• Manage attendee experience from pre-program communications through onsite execution.
• Conduct site visits and travel for onsite program management and execution (approximately 25-30%).
• Ensure all program elements are delivered seamlessly while maintaining the highest standards of service and client satisfaction.
• Develop and manage program budgets, forecasts, and financial reporting.
• Monitor program expenses and identify opportunities to maximize value while maintaining quality.
• Lead post-program reconciliation, billing, and financial closeout processes.
• Ensure project deliverables, timelines, and client expectations are met throughout the program lifecycle.

Post-Event Wrap-Up

• Lead internal and client debrief sessions.
• Analyze participant feedback and program outcomes.
• Identify best practices and process improvements to strengthen future programs.
• Contribute to continuous improvement across the team and client portfolio.

What You Bring

• 6-8 years of experience managing incentive travel programs, meetings, events, or related client-facing experiences.
• Agency, third-party planning, incentive travel, meetings, or hospitality industry experience preferred.
• Proven success leading complex programs with multiple stakeholders, suppliers, and moving parts.
• Experience managing program budgets and financial reconciliation.
• Strong supplier negotiation and contract management skills.
• Exceptional organization, attention to detail, and project management capabilities.
• Excellent communication and relationship-building skills.
• Professional presence and confidence in client-facing environments.
• Ability to adapt quickly, solve problems creatively, and lead with positivity.
• A confident client leader who thrives on building trusted partnerships.
• Passionate about incentive travel, recognition programs, and creating exceptional experiences.
• Resourceful, proactive, and calm under pressure.
• Highly organized and able to manage multiple priorities simultaneously.
• Collaborative and entrepreneurial, with a client-first mindset.
• Energized by turning complex programs into seamless experiences.
• Excited to create memorable moments that motivate, reward, and inspire participants.

Location

Candidates must be based in one of the following states: California, Colorado, Florida, Georgia, Illinois, Kansas, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma, South Carolina, Texas, Wisconsin. Candidates local to an Augeo office are expected to work a hybrid schedule. Candidates outside commuting distance of an Augeo office may work remotely.

Work Authorization

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. This employer does not provide visa sponsorship now or in the future for this position, including but not limited to H-1B, TN, or other employment-based visas.

At Augeo, we believe diverse perspectives drive innovation and strengthen our culture. We are committed to creating an inclusive workplace where all individuals have the opportunity to thrive. Augeo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Benefits of joining team Augeo

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer varying voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Several EAP resources
• 13 paid holidays and PTO time
• Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle