Senior Event Manager

White Lodging Services, Inc.; Louisville (KY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Event Coordinator to oversee all phases of event management. In this role, you will ensure seamless communication with customers and internal teams, actively up-sell services, and manage budgets to drive revenue while maintaining exceptional guest satisfaction. You'll lead a supportive team environment, using your strong organizational and analytical skills to monitor financial goals and implement innovative strategies. This position offers a unique opportunity to thrive in a vibrant atmosphere, enhancing your career while making a positive impact on guests' experiences.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Short- and Long-Term Disability

Life Insurance

Employee Assistance Program

401(k) with company match

Paid Time Off

Tuition Reimbursement

Qualifications

• Strong organizational and communication skills for managing complex events.
• Leadership experience focused on training and motivating teams.

Responsibilities

• Coordinate all event phases for an exceptional guest experience.
• Supervise and train associates to meet performance standards.

Skills

Organizational Skills

Communication Skills

Event Operations Expertise

Financial Management

Leadership

Analytical Skills

Job description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

• Coordinate all event phases, from planning to execution, ensuring seamless communication with customers and internal departments for an exceptional guest experience.
• Lead pre-event, event, and post-event meetings while identifying and resolving operational challenges to deliver outstanding results.
• Actively up-sell services and products, manage event budgets, and contribute to revenue generation while maintaining a focus on guest satisfaction.
• Supervise and train associates to meet performance standards, foster collaboration, and create a supportive team environment.
• Use feedback to drive continuous improvement, implement corrective action plans, and develop innovative event strategies.
• Monitor and manage financial goals, including group room blocks, catering revenue, and payroll to align with departmental budgets.

What You’ll Bring

• Strong organizational and communication skills to manage complex events with attention to detail.
• Proven ability to collaborate with cross-functional teams and foster positive guest and associate relationships.
• Expertise in event operations, financial management, and guest satisfaction strategies.
• Leadership experience with a focus on training, mentoring, and motivating teams to achieve results.
• Analytical skills to manage budgets, forecast revenue, and drive profitability for the department.

Other Information

What You Can Look Forward To

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Short- and Long-Term Disability and Life Insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid Time Off, including Vacation, Holidays, & Sick
• Tuition Reimbursement
• Complimentary and Discounted Rooms

Location Code: 2560