Senior Event & Catering Lead — High-Impact Conferences

Gaylord Hotels; Oxon Hill (MD); On-site; USD 91,000 - 119,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Gaylord Hotels at National Harbor seeks a Management-level Catering Operations Manager to assist the Assistant Director of Catering, coordinating all convention and event catering services to ensure flawless execution. You will manage conference operations, lead conference teams, and deliver exceptional guest service while controlling departmental expenses and ensuring compliance with standards.

Required education: high school diploma with 4 years’ experience or a Bachelor’s in a related field

Qualifications

• High school diploma or GED with 4 years’ experience in event management, food & beverage or related area.
• Bachelor’s degree in Hotel/Restaurant Management, Hospitality, Business Administration or related field with 2 years’ experience in event management, food & beverage, or related area.

Responsibilities

• Assist the Assistant Director of Catering in operating the catering department.
• Manage and coordinate catering activities for conventions, functions and events requiring food & beverage services.
• Lead conference operations, supply planning, staffing, budgeting and guest satisfaction initiatives.
• Promote exceptional customer service and maintain high sanitation and safety standards.

Skills

Event management

Leadership

Guest relations

Budgeting

Education

High school diploma or GED

Bachelor’s degree in Hotel/Restaurant Management or related field

Job description

Gaylord Hotels at National Harbor seeks a Management-level Catering Operations Manager to assist the Assistant Director of Catering, coordinating all convention and event catering services to ensure flawless execution. You will manage conference operations, lead conference teams, and deliver exceptional guest service while controlling departmental expenses and ensuring compliance with standards.

Required education: high school diploma with 4 years’ experience or a Bachelor’s in a related field