Senior Escrow Officer

C4019 Stewart Title of California, Inc.; Santa Rosa (CA); On-site; USD 56,750 - 94,584; Full time

Job summary

Stewart Title of California, Inc. provides escrow services for residential and commercial real estate transactions in Santa Rosa, California.

The role centers on delivering high-quality customer service and proactive communication to internal and external stakeholders throughout the closing process. Ideal candidates have extensive escrow operations experience (8+ years) and a bachelor’s degree is preferred.

Qualifications

• High school diploma required; Bachelor’s preferred.
• Typically requires 8+ years of related work experience.

Responsibilities

• Handle real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures.
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company.
• Recommend improvements to existing processes and solutions to improve efficiency.
• Provide subject‑matter guidance to team members and may allocate work.
• Impact the results of own team and the effectiveness of related teams.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
• Exercise judgment based on previous experiences, practices and precedents.
• Evaluate and communicate complex information in a clear, concise manner.
• Exchange ideas and information effectively.
• Work autonomously within established procedures and practices.
• Act as a lead, coordinating the work of others without being a direct supervisor.
• Perform all other duties as assigned by management.

Education

High school diploma

Bachelor’s degree

Job description

Job Summary

Provides escrow services for residential and commercial resale, new construction, refinance, relocation and timeshare transactions. Responsible for facilitating real estate transactions by providing a high level of customer service and proactive communication to both internal and external stakeholders throughout the closing process.

Job Responsibilities

• Handle real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures.
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company.
• Recommend improvements to existing processes and solutions to improve efficiency.
• Provide subject‑matter guidance to team members and may allocate work.
• Impact the results of own team and the effectiveness of related teams.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
• Exercise judgment based on previous experiences, practices and precedents.
• Evaluate and communicate complex information in a clear, concise manner.
• Exchange ideas and information effectively.
• Work autonomously within established procedures and practices.
• Act as a lead, coordinating the work of others without being a direct supervisor.
• Perform all other duties as assigned by management.

Education

High school diploma required; Bachelor’s preferred.

Experience

Typically requires 8+ years of related work experience.

Equal Employment Opportunity

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Pay Range & Benefits

Pay Range: $56,750.36 – $94,583.93 annually. The base salary range is a guide and actual offers will be based on the individual candidate’s qualifications, location, market conditions and other compensation components. Eligible employees receive a competitive benefits package that includes health and wellness insurance options, paid time off, 401(k) with company match, employee stock purchase program and employee discounts.