Senior Epic Configuration Analyst- UM (Utilization Management) [AQ-26518]

Aquent; Louisville (KY); On-site; USD 124,000 - 138,000; Full time

Benefits offered by this job

Subsidized health plans

Vision and dental plans

Retirement plan with match

Paid sick leave

Job summary

Aquent, a leading talent solutions company, seeks a Senior Epic Configuration Analyst – UM for a temporary engagement. The role involves configuring, testing, and implementing Epic solutions to support Utilization Management and LTSS, collaborating with clinical, operational, and technical stakeholders to enhance provider experiences.

Candidates should hold active Epic analyst certifications and have healthcare UM experience, with strong analytical and communication skills to thrive in a

Qualifications

• Active Epic analyst certifications, including Epic Tapestry Medical Management Certification and Epic Healthy Planet Fundamentals for Health Plans Certification (or Healthy Planet Link).
• Minimum of 2 years in healthcare, Medicare, or Medicaid environments, plus 1+ year supporting Utilization Management (UM) workflows.
• Strong analytical abilities to interpret data, troubleshoot configuration issues, and propose scalable technical solutions.
• Effective written and verbal communication to collaborate across cross-functional teams in a fast-paced environment.

Responsibilities

• Configure and maintain Epic workflows for UM and LTSS, including letters, work queues, and routing rules.
• Translate clinical and business needs into clear, scalable configuration specifications.
• Lead cross-functional design sessions to deliver compliant, user-focused workflows.
• Develop and execute testing, support UAT, resolve defects, and maintain testing evidence and records.
• Coordinate releases and go-live activities with project teams and ensure readiness.
• Analyze change requests and identify root causes to drive configuration improvements.

Skills

Epic certifications

UM experience

Analytical thinking

Communication skills

Tools

Epic EMR

Cerner

Job description

Travel & Schedule Flexibility:

Willingness to travel up to 25% annually (including monthly onsite visits to Louisville, KY, and 2–3 weeks onsite during production go-live), working Monday–Friday (8:00 a.m.–5:00 p.m. EST or CST) with occasional weekend availability based on business needs.

Aquent is partnering with a major Healthcare company to find a Senior Epic Configuration Analyst – UM for a temporary opportunity. In this vital role, you will lead the configuration, testing, and implementation of Epic solutions supporting Utilization Management (UM) and Long-Term Services and Support (LTSS). Working alongside clinical, operational, and technical stakeholders, you will build scalable digital healthcare capabilities that elevate the provider experience and drive long-term operational success.

To Be Considered For This Role, You Must

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis (C2C or 1099 is not permitted for this position)

Key Responsibilities

• Configure & Maintain Epic Workflows: Build, configure, and maintain Epic solutions supporting UM and LTSS, including UM letters, work queues, and routing rules.
• Translate Clinical & Business Needs: Gather operational and clinical requirements and translate them into clear, scalable, and standardized configuration specifications.
• Facilitate Design Sessions: Lead cross-functional design sessions to deliver compliant, user-focused workflows that enhance the provider experience.
• Execute Testing & Validation: Develop and execute testing systems, support end-to‑end validation and User Acceptance Testing (UAT), resolve defects, and maintain thorough testing evidence and decision records.
• Coordinate Releases & Go‑Live: Partner with project teams to manage configuration, defect resolution, release activities, cutover planning, and production go‑live readiness.
• Drive Continuous Improvement: Analyze change requests, identify root causes of workflow issues, and recommend configuration enhancements to improve adoption and reduce rework.

Requirements & Qualifications

• Required Epic Certifications: Active Epic analyst certifications, including Epic Tapestry Medical Management Certification and Epic Healthy Planet Fundamentals for Health Plans Certification (or Healthy Planet Link).
• Healthcare & UM Experience: Minimum of 2 years of experience in healthcare, Medicare, or Medicaid environments, plus 1+ year of hands‑on experience supporting Utilization Management (UM) workflows.
• Analytical & Problem‑Solving Skills: Strong analytical abilities to interpret data insights, troubleshoot configuration issues, and recommend scalable technical solutions.
• Communication & Agility: Effective written and verbal communication skills to collaborate across cross‑functional teams and organizational levels while thriving in an ambiguous, fast‑paced environment.

Preferred Qualifications

• Additional Epic analyst certifications or accreditations related to Utilization Management.
• Previous hands‑on experience operating in electronic health record (EHR) systems such as Epic or Cerner.
• Working knowledge of broader healthcare systems and experience building digital capabilities.

The target hiring compensation range for this role is $90–$100/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.