Senior Epic Configuration Analyst

Aquent; Louisville (KY); On-site; USD 124,000 - 138,000; Full time

Benefits offered by this job

Subsidized health insurance

Vision and dental plans

Paid sick leave

Retirement plan with match

Free online training (Aquent Gymnasium

Job summary

Aquent is seeking a Senior Configuration Analyst - Clinical to design, configure, and optimize Epic clinical workflows and system integrations for a major Healthcare partner. You will report to the Associate Director of Product Management and collaborate with cross-functional teams to drive scalable healthcare technology from design through go-live.

Responsibilities include leading design sessions, testing, and release activities, while ensuring compliant and user-focused workflows.

Qualifications

• Epic certification required: Epic Healthy Planet Fundamentals or Healthy Planet Link.
• 5+ years of professional experience in Product Management, Health Informatics, Health Care, Computer Science, Engineering, or related field, or a Bachelor's degree in one of those fields.
• Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments, plus 1+ year supporting Utilization Management workflows.
• Strong data analysis, troubleshooting, and independent technical decision-making.
• Excellent written and verbal communication across all organizational levels in a fast-paced environment.

Responsibilities

• Configure & Maintain Epic workflows, letters, work queues, routing rules, tables, reports, and complex functions.
• Translate business and clinical needs into scalable configuration specifications.
• Lead design sessions with cross-functional teams to support compliant, user-focused workflows and strategic direction.
• Develop and execute testing, support UAT, resolve defects, maintain testing evidence and decision records.
• Coordinate configuration and release activities, supporting cutover planning and go-live readiness.
• Analyze change requests to identify root causes and improve adoption and reduce rework.

Skills

Data Analysis

Analytical & Technical Acumen

Stakeholder Communication

Problem Solving

Education

Epic Certification

Tools

Epic

Cerner

Job description

Travel & Schedule Flexibility: Willingness to travel up to 25% annually (including monthly onsite visits to Louisville, KY, and 2-3 weeks onsite during production go-live), working Monday-Friday (8:00 a.m.-5:00 p.m. EST or CST) with occasional weekend availability based on business needs.
Aquent is partnering with a major Healthcare company to find a Senior Configuration Analyst - Clinical for a temporary opportunity. In this high-impact role, reporting to the Associate Director of Product Management, you will design, configure, and optimize complex Epic clinical workflows and system integrations. You will have considerable latitude to influence departmental strategy, advise cross-functional stakeholders, and drive scalable healthcare technology solutions from initial design through go-live.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis (C2C or 1099 is not permitted for this position)

Key Responsibilities

• Configure & Maintain Systems: Build, configure, and maintain Epic workflows, including letters, work queues, routing rules, tables, reports, and complex functions.
• Translate Requirements: Gather business and clinical needs and translate them into clear, scalable, and standardized configuration specifications.
• Facilitate Design & Strategy: Lead design sessions with mixed and matrixed teams to support compliant, user-focused workflows while influencing departmental technical strategy.
• Manage Testing & Validation: Develop and execute testing systems, support User Acceptance Testing (UAT), resolve defects, and maintain comprehensive testing evidence and decision records.
• Support Releases & Go-Live: Coordinate configuration and release activities, supporting cutover planning, go-live readiness, and operational deployment.
• Drive Continuous Improvement: Analyze change requests, identify root causes and process gaps, and recommend enhancements to boost user adoption and reduce rework.

Requirements & Qualifications

• Epic Certification: Active Epic analyst certification, specifically Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link.
• Experience & Education: 5+ years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field, -OR a bachelor's degree in one of those fields.
• Healthcare Background: Minimum of 2 years of experience in healthcare, Medicare, or Medicaid environments, plus 1+ year supporting Utilization Management workflows.
• Analytical & Technical Acumen: Strong data analysis skills with the ability to interpret complex datasets, troubleshoot variable technical issues, and make independent technical decisions.
• Communication & Agility: Proven ability to articulate ideas clearly in written and verbal forms across all organizational levels while thriving in an ambiguous, fast-paced environment.

Preferred Qualifications

• Additional Epic analyst certifications or accreditations related to business functions (e.g., Care Management).
• Previous hands-on experience operating in electronic health record (EHR) systems such as Epic or Cerner.
• Working knowledge of healthcare systems, user provisioning, and building digital capabilities.

The target hiring compensation range for this role is $90-$100/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.