Epic Analyst (contract)

Humana; United States; On-site; USD 136,000 - 141,000; Full time

Benefits offered by this job

Medical, Dental, Vision

STD

LTD

Life Insurance

401(k)

Commuter Benefit

Job summary

Humana is seeking a Senior Epic Configuration Analyst – UM to support Utilization Management and LTSS with Epic configuration, testing, and deployment. This temporary contractor role is funded through Atrium, with collaboration across clinical, operational, and technical teams to ensure go-live readiness and sustainable adoption.

You will configure Epic UM workflows, gather requirements, validate changes, lead testing and UAT, document decisions, and coordinate releases with project teams.

Qualifications

• Epic analyst certification including Epic Tapestry Medical Management Certification.
• 2+ years of healthcare, Medicare, or Medicaid experience.
• Ability to pivot and operate in ambiguous fast-paced environment.
• 1+ year of experience supporting Utilization Management workflows.
• Strong analytical and problem-solving skills with data insights.
• Effective written and verbal communication across cross-functional teams.

Responsibilities

• Configure and maintain Epic workflows including UM letters, work queues, and routing rules.
• Translate business and clinical requirements into configuration specifications.
• Facilitate design sessions for compliant and user-focused workflows.
• Analyze change requests and propose scalable configuration solutions.
• Maintain configuration documentation, testing evidence, and decision records.
• Develop and execute testing systems and support end-to-end validation activities.
• Support UAT execution, defect resolution, and business approval processes.
• Coordinate configuration, testing, defect management, and release activities with project teams.
• Support go-live readiness, cutover planning, and deployment activities.
• Identify root causes and recommend process improvements to enhance adoption.

Skills

Healthcare domain understanding

Analytical problem solving

Communication skills

Education

Epic certification (Analyst)

Tools

Epic EHR system

Job description

This job posting is for a temporary contractor role as an employee of Atrium assigned to work at Humana.

The Senior Epic Configuration Analyst – UM will support Utilization Management (UM) and Long-Term Services and Support (LTSS) in the configuration, testing, and implementation of Epic solutions that enhance the provider experience. You will partner closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities. The ideal candidate combines hands‑on configuration expertise with strong testing, validation, and cross‑functional collaboration skills to ensure successful go‑live readiness, operational stability, and long‑term adoption.

What You'll Do

• Configure and maintain Epic workflows including UM letters, work queues, and routing rules.
• Gather and translate business and clinical requirements into configuration specifications.
• Facilitate design sessions to support compliant and user‑focused workflows.
• Analyze change requests and recommend scalable, standardized configuration solutions.
• Maintain configuration documentation, testing evidence, and decision records.
• Develop and execute testing systems and support end‑to‑end validation activities.
• Support UAT execution, defect resolution, and business approval processes.
• Coordinate configuration, testing, defect management, and release activities with project teams.
• Support go‑live readiness, cutover planning, and operational deployment activities.
• Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework.

Required Qualifications

• Must have Epic analyst certification including Epic Tapestry Medical Management Certification
• Travel is required
• Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments.
• Ability to pivot and operate in ambiguous fast‑paced environment.
• 1 or more years of experience supporting Utilization Management workflows.
• Experience analytical and problem‑solving skills with the ability to interpret and apply data insights
• Effective written and verbal communication skills with the ability to collaborate across cross‑functional teams and organizational levels

Preferred Qualifications

• Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link.
• Working knowledge and experience in healthcare systems.
• Additional EPIC analyst certification/accreditations as they relate to utilization management.
• Previous experience operating in electronic health records (e.g. Epic, Cerner).
• Experience building digital capabilities.

Travel Requirements

• Must be willing to travel up to 25% annually for stakeholder engagement and product initiatives.
• Must be willing to travel to Louisville, KY for monthly onsite as well as 2-3 weeks when the project goes to production.

Work Schedule

• Standard work hours are Monday–Friday, 8:00 a.m.–5:00 p.m. EST or CST
• Occasional weekend work is required based on business needs

Pay Rate Range

99 - 102 USD hourly

Additional Notes

The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job‑related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements.

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, ancestry, age, disability, sex, marital status, gender, sexual orientation, gender identity, or religion. Humana Inc. and its subsidiaries do not exclude people or treat them differently because of race, color, national origin, ancestry, age, disability, sex, marital status, gender, sexual orientation, gender identity, or religion.

Benefits Information

Comprehensive Benefits Package available based on eligibility

• Medical, Dental, Vision
• Short‑Term Disability (STD)
• Long‑Term Disability (LTD)
• Supplemental and Voluntary Life Insurance
• 401(K)
• Commuter Benefit Program