Senior Environmental Complex Claims Specialist (Hybrid/Remote)

Hartford; Hartford, San Antonio, Alpharetta (CT, TX, GA); Hybrid; USD 62,000 - 94,000; Full time

Job summary

The Hartford is seeking a Senior Claim Representative for the Complex Claims Unit – Environmental. This role handles environmental property damage and bodily injury claims with high complexity, often involving litigation and multi-year coverage issues.

Candidates should have 3+ years in general liability and strong communication, analytical, negotiation, and customer service skills. A license in Property & Casualty is preferred. A hybrid or remote work arrangement is available.

Qualifications

• 3+ years general liability claim handling experience.
• Experience with affirmative/defensive risk transfer.
• Strong verbal and written communication skills.
• Analytical and critical thinking abilities.
• Ability to present in roundtable settings with analysis.
• Strong customer service and time management skills.
• Proficient with MS Office (Word/Excel).
• Bachelor’s degree preferred; licenses are a plus.
• Active Property & Casualty State Insurance Adjuster license preferred.
• Prior latent property damage & bodily injury claim handling preferred.

Responsibilities

• Manage medium to large exposure environmental claims with guidance from CCU-ENV.
• Provide proactive communications to customers and partners.
• Review complex policies and articulate coverage positions.
• Investigate claims and conduct litigation-related activities.
• Assist in budgeting, litigation planning, and liability resolution.
• Develop coverage, liability and damages assessments for leadership.
• Pursue risk transfer against liable parties and carriers.
• Conduct complex negotiations and mediate as needed.
• Attend mediations and trials; monitor reserves and expenses.
• Maintain up-to-date claims metrics and reporting.
• Manage expenses, reserves and financial transactions.
• Maintain up-to-date claims metrics.

Skills

General liability claim handling

Risk transfer

Verbal & written communication

Analytical thinking

Negotiation & resolution

Time management

Customer service

MS Office suite

MS Office proficiency

Excel

Word

Education

Bachelor's Degree

Property & Casualty license

State Insurance Adjuster license

Tools

MS Office (Word/Excel)

Word

Excel

Job description

The Hartford is seeking a Senior Claim Representative for the Complex Claims Unit – Environmental. This role handles environmental property damage and bodily injury claims with high complexity, often involving litigation and multi-year coverage issues.

Candidates should have 3+ years in general liability and strong communication, analytical, negotiation, and customer service skills. A license in Property & Casualty is preferred. A hybrid or remote work arrangement is available.