Senior Enterprise Salesforce Leader for HLS Programs

RiseMe; Indianapolis (IN); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Remote flexible work

Office locations in multiple cities

Bonuses and incentive programs

Education and certification reimburse

Job summary

Coastal Cloud is seeking an Enterprise Program Manager (HLS) to lead multi-cloud Salesforce implementations for healthcare providers, payers, and life sciences clients. You will guide large-scale programs end-to-end, aligning delivery with client objectives and compliance requirements.

Responsibilities include strategic stakeholder management, executive reporting, and governance across cross-functional teams, with up to 50% travel.

Qualifications

• 3+ years leading large-scale technology implementations in Healthcare/LLS space
• 10+ years PMO experience
• 5+ years consulting experience
• Budget responsibility of $2M+ annually
• Hands-on Salesforce project delivery with Health Cloud and healthcare integrations

Responsibilities

• Strategic client and stakeholder management
• Executive partnerships with major HLS stakeholders and steering committees
• Owns relationships for assigned enterprise HLS clients and programs
• Establishes and maintains engagement and operating models for stakeholders
• Drives account growth across 1–2 key clients or programs
• Provides high-impact program updates to executives
• Leads enterprise program delivery and governance
• Leads multi-cloud workstreams (Salesforce Health Cloud, EHR/EMR integrations)
• Develops delivery plans with milestones and critical paths
• Manages cross-project dependencies and governance forums
• Mitigates risks and issues impacting large-scale delivery
• Drives forecast accuracy and program profitability
• Supports SOWs and contract-related documentation
• Leads and mentors program teams and project managers
• Guides agile estimation, sprint planning, and performance tracking
• Ensures adherence to SDLC processes

Skills

HLS leadership

PMO experience

Salesforce Health Cloud

Budget management

Team leadership

Stakeholder management

Strategic leadership

Communication

Multi-cloud delivery

Risk management

Tools

Smartsheets

Lucidchart

Google Apps

MS Office

Job description

Coastal Cloud is seeking an Enterprise Program Manager (HLS) to lead multi-cloud Salesforce implementations for healthcare providers, payers, and life sciences clients. You will guide large-scale programs end-to-end, aligning delivery with client objectives and compliance requirements.

Responsibilities include strategic stakeholder management, executive reporting, and governance across cross-functional teams, with up to 50% travel.