Senior Enterprise Process Transformation Lead

Vizient; Charlotte (NC); On-site; USD 102,000 - 179,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Vizient leads enterprise-wide process transformation initiatives directing senior leadership to design, implement, and sustain improvements that align with strategic priorities. The role partners across functions to establish scalable operating models, governance, and roadmaps while leveraging data and AI to elevate client outcomes.

You will guide change management, stakeholder engagement, and cross-functional execution with a focus on driving measurable performance gains and durable

Qualifications

• Minimum 7+ years leading enterprise-wide process transformation and organizational change initiatives.
• Experience partnering with senior leaders to drive strategic initiatives.
• Strong facilitation, executive communication, analytical, and influencing skills.
• Experience with process mapping, governance, and continuous improvement.
• Knowledge of AI tools and applying AI to business problems.
• Healthcare industry experience preferred.
• Certifications in Lean Six Sigma or Prosci are preferred.

Responsibilities

• Partner with senior business leaders to identify process transformation opportunities aligned with enterprise strategy and priorities.
• Lead complex, enterprise-wide process transformation initiatives from assessment and future-state design through implementation and benefit realization.
• Develop transformation roadmaps, future-state workflows, operating models, governance frameworks, and implementation plans that improve operational performance and scalability.
• Establish process transformation standards, methodologies, and tools and mentor Process Transformation team members in applying effective practices.
• Conduct process assessments to identify inefficiencies, risks, organizational constraints, and opportunities for automation and continuous improvement.
• Develop data-driven business cases, performance measures, and KPIs to evaluate transformation outcomes and identify opportunities for ongoing optimization.
• Partner with Strategic Program Partners and cross-functional clients to integrate process transformation into strategic initiatives and drive effective governance and decision-making.
• Guide organizational change through stakeholder engagement, adoption planning, communications, training, and sustainable process ownership.
• Build trusted relationships with business leaders, facilitate complex discussions, and influence decisions through data-driven recommendations without direct authority.
• Apply process mapping, workflow analysis, automation, AI, business intelligence, and emerging technologies to improve business performance, analysis, decision-making, and client outcomes.

Skills

Facilitation

Executive communication

Analytical

Problem-solving

Influencing

Education

Bachelor's degree or higher

Lean Six Sigma Black Belt

Prosci or change management certification

Tools

Power BI

Visio

Microsoft Power Platform

Jira

Smartsheet

Job description

Vizient leads enterprise-wide process transformation initiatives directing senior leadership to design, implement, and sustain improvements that align with strategic priorities. The role partners across functions to establish scalable operating models, governance, and roadmaps while leveraging data and AI to elevate client outcomes.

You will guide change management, stakeholder engagement, and cross-functional execution with a focus on driving measurable performance gains and durable