Lead Process Transformation Partner

Vizient; Charlotte (NC); On-site; USD 102,000 - 179,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Vizient leads enterprise-wide process transformation initiatives directing senior leadership to design, implement, and sustain improvements that align with strategic priorities. The role partners across functions to establish scalable operating models, governance, and roadmaps while leveraging data and AI to elevate client outcomes.

You will guide change management, stakeholder engagement, and cross-functional execution with a focus on driving measurable performance gains and durable

Qualifications

• Minimum 7+ years leading enterprise-wide process transformation and organizational change initiatives.
• Experience partnering with senior leaders to drive strategic initiatives.
• Strong facilitation, executive communication, analytical, and influencing skills.
• Experience with process mapping, governance, and continuous improvement.
• Knowledge of AI tools and applying AI to business problems.
• Healthcare industry experience preferred.
• Certifications in Lean Six Sigma or Prosci are preferred.

Responsibilities

• Partner with senior business leaders to identify process transformation opportunities aligned with enterprise strategy and priorities.
• Lead complex, enterprise-wide process transformation initiatives from assessment and future-state design through implementation and benefit realization.
• Develop transformation roadmaps, future-state workflows, operating models, governance frameworks, and implementation plans that improve operational performance and scalability.
• Establish process transformation standards, methodologies, and tools and mentor Process Transformation team members in applying effective practices.
• Conduct process assessments to identify inefficiencies, risks, organizational constraints, and opportunities for automation and continuous improvement.
• Develop data-driven business cases, performance measures, and KPIs to evaluate transformation outcomes and identify opportunities for ongoing optimization.
• Partner with Strategic Program Partners and cross-functional clients to integrate process transformation into strategic initiatives and drive effective governance and decision-making.
• Guide organizational change through stakeholder engagement, adoption planning, communications, training, and sustainable process ownership.
• Build trusted relationships with business leaders, facilitate complex discussions, and influence decisions through data-driven recommendations without direct authority.
• Apply process mapping, workflow analysis, automation, AI, business intelligence, and emerging technologies to improve business performance, analysis, decision-making, and client outcomes.

Skills

Facilitation

Executive communication

Analytical

Problem-solving

Influencing

Education

Bachelor's degree or higher

Lean Six Sigma Black Belt

Prosci or change management certification

Tools

Power BI

Visio

Microsoft Power Platform

Jira

Smartsheet

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will serve as a lead expert for business process transformation, partnering with senior business leaders to design, implement, and sustain enterprise-wide process improvements that advance strategic priorities. You will lead complex, cross-functional transformation initiatives, establish scalable process methodologies and operating models, leverage data and technology to improve business performance and client outcomes, and support leaders and teams in sustaining meaningful organizational change.

Responsibilities

• Partner with senior business leaders to identify process transformation opportunities aligned with enterprise strategy and priorities.
• Lead complex, enterprise-wide process transformation initiatives from assessment and future-state design through implementation and benefit realization.
• Develop transformation roadmaps, future-state workflows, operating models, governance frameworks, and implementation plans that improve operational performance and scalability.
• Establish process transformation standards, methodologies, and tools and mentor Process Transformation team members in applying effective practices.
• Conduct process assessments to identify inefficiencies, risks, organizational constraints, and opportunities for automation and continuous improvement.
• Develop data-driven business cases, performance measures, and KPIs to evaluate transformation outcomes and identify opportunities for ongoing optimization.
• Partner with Strategic Program Partners and cross-functional clients to integrate process transformation into strategic initiatives and drive effective governance and decision-making.
• Guide organizational change through stakeholder engagement, adoption planning, communications, training, and sustainable process ownership.
• Build trusted relationships with business leaders, facilitate complex discussions, and influence decisions through data-driven recommendations without direct authority.
• Apply process mapping, workflow analysis, automation, AI, business intelligence, and emerging technologies to improve business performance, analysis, decision-making, and client outcomes.

Qualifications

• Relevant degree preferred.
• 7 or more years of relevant experience leading business process transformation, operational excellence, business transformation, or organizational change initiatives across functions required.
• Experience leading enterprise-wide initiatives and partnering with senior business leaders required.
• Strong facilitation, executive communication, analytical, problem-solving, and influencing skills required.
• Experience with process mapping, business analysis, change management, governance, and continuous improvement methodologies required.
• Demonstrated knowledge of AI tools, capabilities, outputs, and limitations, with experience applying AI to complex business situations and promoting effective and responsible use.
• Healthcare experience highly preferred.
• Lean Six Sigma Black Belt, Prosci, or related process improvement or change management certification preferred.
• Experience with Power BI, Visio, Microsoft Power Platform, Jira, Smartsheet, or similar tools preferred.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.