Senior Enterprise IT Operations Leader

General Dynamics Information Technology, Inc.; Maryland; On-site; USD 145,000 - 196,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking an Operations Manager to lead enterprise IT operations across a large portfolio. You will own the operational execution, ensure availability, security and audit readiness, and coordinate across 28 engineering teams.

This senior role emphasizes rapid incident response, cross‑team collaboration, and continuous improvement to keep services running and aligned with priorities. Requires TS/SCI w/Poly, 8+ years experience, and MD location.

Qualifications

• 8+ years of related experience in enterprise IT operations.
• Security clearance: TS/SCI w/Poly, US citizenship required.
• Experience leading operations across large-scale IT environments.

Responsibilities

• Own operational performance across the enterprise IT portfolio.
• Drive rapid service restoration during outages and incidents.
• Coordinate priorities across multiple engineering teams and functions.
• Maintain security, audit readiness, and operational documentation.
• Escalate and communicate with leadership to restore services quickly.

Skills

Operational leadership

Incident management

Cross-team coordination

Security and audit readiness

Strategic prioritization

Education

Bachelor's degree or equivalent

Job description

General Dynamics Information Technology, Inc. is seeking an Operations Manager to lead enterprise IT operations across a large portfolio. You will own the operational execution, ensure availability, security and audit readiness, and coordinate across 28 engineering teams.

This senior role emphasizes rapid incident response, cross‑team collaboration, and continuous improvement to keep services running and aligned with priorities. Requires TS/SCI w/Poly, 8+ years experience, and MD location.