Senior Enterprise Communications Engineer & PBX Specialist

Northwell Health; Manhasset (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Northwell Health is seeking a networking and communications systems engineer to ensure the integrity of network devices, software and hardware across locations. You will identify, design and program networking infrastructure and communications apps, and develop knowledge base documents for the engineering team.

The role requires 3–5 years of relevant experience and a Bachelor's Degree or equivalent. You will participate in reviews, provide installation and repair services, and guide technicians

Qualifications

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience, required.

Responsibilities

• Responsible for engineering and integrity of the networking and communication system’s software, hardware, and configurations.
• Responsible for identifying, engineering/designing and programming of networking infrastructure and communication applications.
• Develops knowledge base documents and conducts knowledge transfer among engineering team.
• Assists in the review and evaluation of project requests and recommends appropriate action.
• Administers installation and repair services.
• Responsible for first level problem resolution for all health system locations.
• Gives guidance and direction to engineering team and outside service technicians.
• Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Skills

Networking concepts

Troubleshooting

Education

Bachelor's degree or equivalent

Tools

NEC SV9500

Avaya Communication Manager

Genesys Cloud CX

Job description

Northwell Health is seeking a networking and communications systems engineer to ensure the integrity of network devices, software and hardware across locations. You will identify, design and program networking infrastructure and communications apps, and develop knowledge base documents for the engineering team.

The role requires 3–5 years of relevant experience and a Bachelor's Degree or equivalent. You will participate in reviews, provide installation and repair services, and guide technicians