Senior Enterprise AV/VTC Specialist – Live & Multi-Site

Strativia; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Training & development

Job summary

Strativia is seeking an AV/VTC Senior-Level Specialist to provide advanced audiovisual, video conferencing, and multimedia support for a large federal enterprise. The role covers operation, maintenance, integration, and live-event support across headquarters and field locations.

You will support platforms like Microsoft Teams, Zoom, and Poly RealPresence, act as a central contact for requests, and handle incidents with a focus on timely resolution and robust documentation.

Qualifications

• Minimum of 10 years of experience supporting a comparable enterprise AV/VTC environment.
• Experience with geographically dispersed or multi-site operations is strongly preferred.
• Experience with enterprise AV/VTC equipment, collaboration platforms, live production, and troubleshooting.

Responsibilities

• Operate, maintain, integrate, and support enterprise AV/VTC systems across locations.
• Support Microsoft Teams, Zoom, Poly RealPresence, and related platforms.
• Serve as a centralized point of contact for AV/VTC requests and incidents.
• Track, troubleshoot, and resolve service tickets across sites.
• Support live and virtual events (town halls, meetings, webinars, conferences, training).
• Perform live switching, audio mixing, recording, and streaming.
• Configure AV-over-IP, DSPs, control systems, projection, cameras, and displays.
• Develop and maintain signal-flow diagrams and technical documentation.

Skills

AV/VTC support

Multi-site operations

Troubleshooting

Education

AVIXA CTS/CTS-I certification preferred

Tools

Microsoft Teams

Zoom

Poly RealPresence

AV-over-IP

DSP

Control systems

Cameras

Displays

Projection technology

Job description

Strativia is seeking an AV/VTC Senior-Level Specialist to provide advanced audiovisual, video conferencing, and multimedia support for a large federal enterprise. The role covers operation, maintenance, integration, and live-event support across headquarters and field locations.

You will support platforms like Microsoft Teams, Zoom, and Poly RealPresence, act as a central contact for requests, and handle incidents with a focus on timely resolution and robust documentation.