Senior Enterprise Apps Lead: Upgrades & Integrations

Jobtailor; Arizona; On-site; USD 85,000 - 125,000; Full time

Job summary

Jobtailor in the United States (Arizona) is seeking an experienced Enterprise Applications Administrator to manage complex enterprise applications, optimize performance, and coordinate upgrades and release deployments across cross-functional teams.

You will partner with vendors and internal stakeholders to address escalations, design integrations, provide advanced Tier 2/3 support, and promote standard operating procedures while driving continuous improvement in application management practices.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 4–7 years of enterprise application administration experience.
• Experience supporting upgrades, integrations, and vendor escalations for business-critical systems.
• Professional-level certification in application administration preferred.
• IT service management certification preferred.
• Background check required.

Responsibilities

• Administer complex enterprise applications with cross-functional impact.
• Analyze functionality, data requirements, system interfaces, and dependencies to optimize performance and scalability.
• Lead planning and coordination of upgrades, enhancements, and release deployments.
• Partner with vendors to address escalated issues and evaluate release docs.
• Design and maintain integrations between enterprise apps and data systems.
• Provide advanced Tier 2/3 support, including root-cause analysis and high-impact incident resolution.
• Guide less experienced admins and promote SOPs and best practices for application usage.
• Collaborate with business and technology stakeholders to align capabilities with needs.
• Drive continuous improvement of application management practices and standards.

Skills

Enterprise Application Administration

Application Upgrades

Integrations

Vendor Escalations

ITSM Certification

Education

Bachelor’s degree in information systems / related field

Tools

ITSM Certification

Job description

Jobtailor in the United States (Arizona) is seeking an experienced Enterprise Applications Administrator to manage complex enterprise applications, optimize performance, and coordinate upgrades and release deployments across cross-functional teams.

You will partner with vendors and internal stakeholders to address escalations, design integrations, provide advanced Tier 2/3 support, and promote standard operating procedures while driving continuous improvement in application management practices.