Senior Enterprise Analytics & Insights Analyst

SpaceX; Bastrop (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

SpaceX is seeking a Sr. Business Analyst for Starlink Enterprise, responsible for analyzing data and improving customer experience. The role requires 5+ years of experience in analytics, proficiency in SQL, and expertise in data visualization tools like Tableau or Power BI.

The ideal candidate will work cross-functionally and ensure all contract terms are fulfilled for enterprise customers. This position offers dynamic opportunities to drive improvements across enterprise operations.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in reporting and analytics within customer operations or relevant fields.
• 3+ years of experience using data visualization tools.

Responsibilities

• Conduct analyses to identify customer impacting issues and opportunities.
• Define and develop metrics and dashboards for customer account health.
• Integrate with business levels to identify systematic gaps.

Skills

Reporting and analytics

SQL proficiency

Data visualization tools (e.g. Tableau, Power BI)

Analytical language proficiency (e.g. Python, R)

Education

Bachelor's degree

Tools

Tableau

Power BI

SQL

Job description

SpaceX is seeking a Sr. Business Analyst for Starlink Enterprise, responsible for analyzing data and improving customer experience. The role requires 5+ years of experience in analytics, proficiency in SQL, and expertise in data visualization tools like Tableau or Power BI.

The ideal candidate will work cross-functionally and ensure all contract terms are fulfilled for enterprise customers. This position offers dynamic opportunities to drive improvements across enterprise operations.