Senior Enterprise Account Manager - AI/ML in Regulated Tech

Domino; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Domino Data Lab is seeking an Account Manager to own and grow relationships with strategic enterprise customers. You will manage a focused portfolio, drive long-term health, retention, and expansion, and expand Domino’s presence across business units and executive stakeholders.

You will build multi-year account plans, engage directly with data scientists and engineers, and lead renewal negotiations with a balance of customer outcomes and growth.

Qualifications

• 5+ years of experience selling complex enterprise technology solutions.
• Demonstrated success retaining and expanding large enterprise customers, including seven-figure software transactions.
• Experience building multi-year account strategies and expansion opportunities.

Responsibilities

• Own the commercial performance, retention, and expansion of a focused portfolio of strategic enterprise customers.
• Develop multi-year account plans linking priorities, adoption, renewal strategies, and growth opportunities.
• Build relationships across technical, business, and executive leadership with multiple champions and sponsors.
• Engage with data scientists and engineers to understand workflows and where Domino can add value.
• Understand customer adoption and expand adoption across the enterprise.
• Identify and develop expansion opportunities across new business units and stakeholders.
• Own renewal strategy and negotiations to balance customer outcomes with long-term growth.
• Lead complex expansion opportunities from discovery to close.
• Coordinate with Customer Success, Solutions Consulting, and other teams to execute engagement.
• Maintain clear account plans, pipeline, forecasts, and visibility into risks and opportunities.

Skills

Enterprise sales

Account management

Executive engagement

Negotiation

Forecasting

Tools

CRM (Salesforce)

Job description

Domino Data Lab is seeking an Account Manager to own and grow relationships with strategic enterprise customers. You will manage a focused portfolio, drive long-term health, retention, and expansion, and expand Domino’s presence across business units and executive stakeholders.

You will build multi-year account plans, engage directly with data scientists and engineers, and lead renewal negotiations with a balance of customer outcomes and growth.