Senior Enterprise Account Manager, Adyen for Platforms

Adyen; San Francisco (CA); Hybrid; USD 215,000 - 290,000; Full time

Job summary

Adyen in San Francisco seeks a Senior Enterprise Account Manager to educate and lead partners across multiple regions, focusing on global SaaS platforms and marketplaces to unlock new revenue streams beyond payments.

You will work with Sales, Onboarding, Risk, Finance and Product teams to ensure seamless integrations while driving scalable, data-driven partnerships.

Qualifications

• 7+ years in client-facing or product management, ideally B2B.
• Commercial experience in payments, fintech, marketplaces, or SaaS.
• Strong networking, entrepreneurial drive, and negotiation skills.
• Strategic thinker with project management and cross-functional leadership.
• Excellent communicator and team player for technical and commercial talks.
• Hands-on mindset for onboarding, payments setup and reporting.

Responsibilities

• Be the main contact for your customer's departments.
• Grow the customer's platform across channels and regions with advisory.
• Lead integration of Adyen for Platforms offerings and improve reporting APIs.
• Collaborate with global Adyen offices with Technical and Sales teams.
• Provide feedback to product teams to drive improvements and innovations.
• Enable platforms for scalability through products and marketing strategies.

Skills

7+ years experience

B2B enterprise software

Negotiation skills

Project management

Cross-functional collaboration

Communication skills

Networking

Job description

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Oracle, Faire, Lightspeed, and Navan - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Oracle, Faire, Lightspeed, and Navan - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you'll manage relationships with innovative international merchants, covering multiple industries and channels. You'll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You'll become an expert in the global payments landscape and level up your skills through our AM Academy.

Senior Enterprise Account Manager, Platform Partnerships

Adyen's value goes beyond E-commerce and In-Person payments with a broad offering of embedded financial services like issuing, bank accounts and credit covering the whole value chain.

As a Senior Platforms Account Manager in San Francisco you will educate and lead our partners through continuous growth on the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces who give access to a range of merchants and individuals; so you're not only building long lasting relationships, but also help activate new revenue streams through Adyen's solutions beyond payments processing.

The strong partnership focus within Account Management will drive innovation, scalability and expansion to enable our partners to build a profitable payments layer into their solutions, while supporting its optimal integration into the Sales, Onboarding, Risk, Finance and Product Teams on the customer's side.

What You'll Do

• Be the main point of contact, educator, and trusted adviser for all of your customer's different departments
• Power the growth of your customer's platform in multiple channels and regions, through proactive advisory in Adyen's products and services as well as the international payments landscape
• Manage the integration of the platform into various Adyen for Platforms product offerings, as well as help set up and constantly improve their reporting/ analysis and APIs into their backend and frontend UI
• Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs
• Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen's product team to help identify improvements and developments for continued innovation
• Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps.

Who You Are

• You have a minimum of 7 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software.
• Commercial experience working within payments, financial services, marketplaces, or SaaS platforms.
• A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills.
• A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.
• A natural communicator and team player, comfortable driving technical and commercial discussions.
• A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges.
• A cross functional project manager of commercial, operational, and technical projects.
• Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning.

Additional Requirements

• This role is based out of our San Francisco office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
• You have full professional written and verbal proficiency in English (other languages are a plus)
• Some domestic and international travel required

Annual OTE ranges from $215,000 to $290,000, inclusive of base salary and commercial bonus. This role has an additional equity component. This range is based on the candidate's experience, qualifications, and geographic location.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.