Manager, Account Management

EngineersOfAI; San Francisco (CA); On-site; USD 245,000 - 330,000; Full time

Benefits offered by this job

Equity component

Job summary

Adyen is seeking a Manager of Account Management to lead and mentor a team responsible for growing strategic merchant relationships and payments revenue. The role requires coaching on strategic planning, negotiations, and executive engagement, while streamlining operations and collaborating across leadership levels.

You will influence the global payments strategy for merchants, set ambitious revenue goals, and report metrics to executives.

Qualifications

• 5+ years experience in managing teams and building executive level enterprise relationships.
• 7+ years experience in account management, business development, consulting, or a related field.
• 3+ years of enterprise payments, financial services, or experience from the merchant side is a plus.
• Bachelor's degree
• Full professional proficiency in English

Responsibilities

• Motivate team members and encourage creativity while understanding training needs.
• Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchants.
• Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level.
• Create an inspiring and collaborative team environment with an open communication/feedback culture.
• Recruit new team members in line with the Adyen culture and required skills

Skills

Team leadership

Account management

Negotiation

Strategic planning

Executive engagement

Education

Bachelor's degree

Job description

About the job

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Manager, Account Management We're looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our US operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.

What You’ll Do

• Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to- strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchants
• Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level
• Create an inspiring and collaborative team environment with an open communication/feedback culture
• Recruit new team members in line with the Adyen culture and required skills

Who You Are

• An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment
• An excellent communicator and team player with strong management skills and technical aptitude

Minimum Qualifications

• 5+ years experience in managing teams and building executive level enterprise relationships
• 7+ years experience in account management, business development, consulting, or a related field
• 3+ years of enterprise payments, financial services, or experience from the merchant side is a plus
• Bachelor's degree
• Full professional proficiency in English

Other Job Details

• Based out of our San Francisco office
• Full-time position with a minimum of 40 hours/week
• Some domestic and international travel required

Annual OTE ranges from $245,000 to $330,000, inclusive of base salary and commercial bonus. This role has an additional equity component. This range is based on the candidate's experience, qualifications, and geographic location; to learn more about our compensation philosophy.

Our Diversity, Equit