Senior Enrollment Programs Specialist

Northern Arizona University; Flagstaff (AZ); Hybrid; USD 47,000 - 58,000; Full time

Job summary

Northern Arizona University in Flagstaff is seeking an Enrollment Management Support Specialist to help prospective and current students navigate admissions, registration, and financial aid processes.

You will coordinate with campus services and online environments to deliver accurate information, respond to inquiries, and assist with complex enrollment-related tasks while upholding equitable customer service standards.

Qualifications

• Bachelor’s Degree in a relevant field.
• 2 years of relevant experience.
• A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Responsibilities

• Supports enrollment management operations for prospective, current, and former students, families, and the university community.
• Coordinates through campus partners to assist with admissions, registration, financial aid, and tuition processes.
• Provides information and guidance on pathways, transfer progress, and enrollment requirements.

Skills

Microsoft Office Suite

Customer service

Conflict resolution

Education

Bachelor’s Degree

Tools

Salesforce CRM

Job description

Northern Arizona University in Flagstaff is seeking an Enrollment Management Support Specialist to help prospective and current students navigate admissions, registration, and financial aid processes.

You will coordinate with campus services and online environments to deliver accurate information, respond to inquiries, and assist with complex enrollment-related tasks while upholding equitable customer service standards.