SENIOR ENRICHMENT ACTIVITIES AIDE

Bullhead-City,-Arizona; Bullhead City (AZ); On-site; USD 18,000 - 30,000; Part time

Job summary

Bullhead City Senior Enrichment Center is seeking a part-time receptionist/program assistant to support daily activities and events for senior citizens.

The role requires excellent communication, clerical skills, and the ability to work with a diverse public. Hours are limited to 29 hours per week, with on-site duties and basic Microsoft Office proficiency.

Qualifications

• High School Diploma or GED required.
• Experience working with senior citizen programs.
• Clerical duties experience preferred.

Responsibilities

• Greet clients and visitors in a friendly manner.
• Answer phone calls and emails professionally.
• Provide information about programs and activities.
• Register clients for programs and activities.
• Process payments for activities and services.
• Maintain an organized workspace and be detail oriented.
• Proficiency in Microsoft Office Suite and basic computer tasks.
• Demonstrate strong communication and interpersonal skills.

Skills

Clerical duties

Customer service

Senior programs experience

Education

High School Diploma or GED

Job description

STATEMENT OF THE JOB

The position may consist of performing duties associated with various recreational activities, special events and programs of the City's Senior Enrichment Center.

NOTE

This is a part time position that will work no more than 29 hours per week.

*MINIMUM AGE REQUIREMENT IS 18 YEARS OF AGE

EDUCATION & EXPERIENCE

• High School Diploma or GED and experience working with senior citizen programs and clerical duties.

LICENSING & TRAINING

• Valid State Driver's License

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

ESSENTIAL FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and not a comprehensive listing of all functions and tasks performed by positions in this class.

• Greet clients and visitors in a friendly demeanor
• Answering phone calls and emails in a professional and courteous manner
• Providing information about our programs and activities
• Speak through a annunciation system to disseminated information to clients
• Registering clients for programs and activities
• Process payments
• Enforce safety rules and regulations in a fair and consistent manner
• Maintain activity calendar and Facebook Page
• Ability to work independently and as part of a team
• Maintain an organized workspace and be detail oriented
• Provide exceptional customer service to internal and external customers
• Proficiency in Microsoft Office Suite
• Strong communication and interpersonal skill
• Ability to confidently navigate internal computer programs
• Performs other duties as assigned

ADDITIONAL INFORMATION

This facility is a fast-paced environment that requires the ability to handle multiple tasks at the same time. Hours of operation: Monday & Friday 8:00 am to 4:00 pm / Tue.-Wed.-Thur. 8:00 am -6:00 pm

PHYSICAL DEMANDS

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to handle and feel objects, tools, or controls; and reach with hands and arms. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl, walk, sit and talk or hear. The employee may, at times, be required to stand in one area for long periods of time. The employee must have the agility to occasionally lift and/or move up to 50 pounds. Specific hearing abilities include ability to hear sirens and whistles, hold conversation with others by telephone, in person, and over radio equipment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee might work in a variety of weather conditions, including extremely hot weather. The noise level in the work environment is moderately noisy.